What users are saying about
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Top Rated
33 Ratings
13 Ratings
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Score 8.1 out of 100

Dell PowerConnect Switches

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Top Rated
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Attribute Ratings

  • Cradlepoint Routers is rated higher in 1 area: Support Rating
  • Dell PowerConnect Switches is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.2

Cradlepoint Routers

82%
8 Ratings
9.4

Dell PowerConnect Switches

94%
18 Ratings

Likelihood to Renew

9.0

Cradlepoint Routers

90%
1 Rating

Dell PowerConnect Switches

N/A
0 Ratings

Support Rating

10.0

Cradlepoint Routers

100%
2 Ratings
9.1

Dell PowerConnect Switches

91%
3 Ratings

Likelihood to Recommend

Cradlepoint Routers

It has worked great for our emergency vehicles and mobile remote dispatch stations. We did have them at other bases as secondary internet access in the event of failure of our fiber, but I have found that is not as useful as we thought it may have been. I have temporarily disabled cellular on those devices and just did not have the need for it.
Chris Peters Sr. | TrustRadius Reviewer

Dell PowerConnect Switches

We work in the electric industry. These should not be used in a high-heat environment. We like to keep the temperature of the room in the low 60's so they are not suited for our Substation locations due to extreme heat and cold. However, they perform great in a server room.
Seth Urbanczyk | TrustRadius Reviewer

Pros

Cradlepoint Routers

  • Ease of setup. After the SIM card is installed, you can have the device up in a matter of minutes.
  • Central management using NetCloud.
  • You get the bang for your buck.
Luis Lozada | TrustRadius Reviewer

Dell PowerConnect Switches

  • Reliable.
  • Excellent hardware support from Dell including 4 hour parts/replacement.
  • Excellent technical support from Dell on software, troubleshooting, and configuration.
  • More affordable than its main enterprise competitors.
  • Easy to use CLI.
Anonymous | TrustRadius Reviewer

Cons

Cradlepoint Routers

  • Throughput was not great compared to similar solutions with same sim cards.
  • Paid management portal.
  • Overly complicated setup mainly due to the paid management portal.
Anonymous | TrustRadius Reviewer

Dell PowerConnect Switches

  • Precarious graphical (GUI) mode, needing to be updated for more efficient technologies such as HTML5
  • Short support time, given how much these devices support in terms of use. I have owned the devices for years, but no longer have a warranty
Roni Peterson Alvarenga | TrustRadius Reviewer

Pricing Details

Cradlepoint Routers

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Dell PowerConnect Switches

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cradlepoint Routers

Cradlepoint Routers 9.0
Based on 1 answer
I have been using some type of device like this for a very long time. We have and will maintain the need for this and have no immediate plan to make any change from Cradlepoint Routers. They have been very solid. These devices are a bit pricey, however worth the money as they always work and are reliable and save IT staff time.
Chris Peters Sr. | TrustRadius Reviewer

Dell PowerConnect Switches

No score
No answers yet
No answers on this topic

Support Rating

Cradlepoint Routers

Cradlepoint Routers 10.0
Based on 2 answers
It has always been a pleasure working with that team. They always go above and beyond with getting the device working as you need it to work and are always willing to explain and answer any questions.
Luis Lozada | TrustRadius Reviewer

Dell PowerConnect Switches

Dell PowerConnect Switches 9.1
Based on 3 answers
Dell ProSupport is outstanding. Dell ProDeploy is likewise outstanding. I prefer them even over traditional Cisco support. I've had repeated cases where Dell immediately addressed or fixed an issue with US-based support, including firmware hotfixes. Not even Cisco can boast that.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cradlepoint Routers

I have not used a cellular router before this, so I can't compare.
I am however familiar with Cradlepoint as designing components for Emergency Responders to keep them connected and online while dispatched. That was a deciding factor for us. We wanted something heavy duty and reliable.
Jeff Allen | TrustRadius Reviewer

Dell PowerConnect Switches

I selected Dell mainly due to previous experience using them in a business environment. I've never had a unit fail on me and when my budget for equipment like network switches has been less than a training class on how to use those switches, it's incredible to be able to find quality equipment at the price point Dell offers and even more so when their enterprise support has been as excellent as I have been accustomed to dealing with. In all honesty, even if I had a larger budget, I would have bought these same switches since they were exactly what I needed to suit my needs. We looked into HPE/Aruba network switches, and while they would have performed everything we needed and more, they were almost four times the cost of these Dell network switches. That's a hard sell when it comes to planning a tight budget.
Chris Funk | TrustRadius Reviewer

Return on Investment

Cradlepoint Routers

  • For the price I don't think it effectively "wow'd" the client.
  • Throughput caused our network service to not be fully utilized.
Anonymous | TrustRadius Reviewer

Dell PowerConnect Switches

  • Reports are easily created and very useful.
  • Quick creation of different network connections.
  • Excellent and secure channels for multiple data management.
  • Great data visualization options offered by Dell PowerConnect Switches.
Annette Gilmour | TrustRadius Reviewer

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