Cradlepoint Routers vs. OpenText Network Node Manager i (NNMi)

It has worked great for our emergency vehicles and mobile remote dispatch stations. We did have them at other bases as secondary internet access in the event of failure of our fiber, but I have found that is not as useful as we thought it may have been. I have temporarily disabled cellular on those devices and just did not have the need for it.

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Well-suited for large-scale deployment without needing more servers. Linux installation is quite stable, and Polling of a large number of devices is well managed. Less suited to Network Observability scenarios or cloud network monitoring.

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• Ease of setup. After the SIM card is installed, you can have the device up in a matter of minutes.
• Central management using NetCloud.
• You get the bang for your buck.

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• Fault and Performance Monitoring
• Performance Reporting
• Alerting and Flexible threhsolds
• Product stability

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• Throughput was not great compared to similar solutions with same sim cards.
• Paid management portal.
• Overly complicated setup mainly due to the paid management portal.

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• More out of the box monitoring parameters features
• Improved GUI
• Independent reporting functionality within NNMi

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I have been using some type of device like this for a very long time. We have and will maintain the need for this and have no immediate plan to make any change from Cradlepoint Routers. They have been very solid. These devices are a bit pricey, however worth the money as they always work and are reliable and save IT staff time.

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NNMi's user interface is described as well-designed and intuitive, making it easy for users to navigate and perform tasks quickly, thereby enhancing the overall user experience. The system offers a powerful network discovery mechanism that maps out your network's physical and virtual topology, enabling you to visualize connections between devices and identify potential issues. Fault monitoring is at its best. NNMi provides a unified environment for viewing faults, availability, and performance data, consolidating essential information into a single platform.

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It has always been a pleasure working with that team. They always go above and beyond with getting the device working as you need it to work and are always willing to explain and answer any questions.

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Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.

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I have not used a cellular router before this, so I can't compare.

I am however familiar with Cradlepoint as designing components for Emergency Responders to keep them connected and online while dispatched. That was a deciding factor for us. We wanted something heavy duty and reliable.

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Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.

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• For the price I don't think it effectively "wow'd" the client.
• Throughput caused our network service to not be fully utilized.

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• HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM.

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