Cradlepoint Routers vs. UniFi Cloud Gateways

It has worked great for our emergency vehicles and mobile remote dispatch stations. We did have them at other bases as secondary internet access in the event of failure of our fiber, but I have found that is not as useful as we thought it may have been. I have temporarily disabled cellular on those devices and just did not have the need for it.

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Ubiquiti's wireless WAN solution is suitable for usage in businesses of all sizes. Smaller businesses may not profit as much from the integration of Wi-Fi devices due to the high expense of doing so, hence the cost-benefit analysis favors larger businesses. In big and medium-sized businesses, having access to such tools improves network security and administration by allowing for several, conceptually separate networks to be managed and made available from a single Wi-Fi access point.

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• Ease of setup. After the SIM card is installed, you can have the device up in a matter of minutes.
• Central management using NetCloud.
• You get the bang for your buck.

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• Automatically load balances based on band. Makes it simple to spread out users.
• Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
• Continually add new features and improvements with their FREE software upgrades

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• Throughput was not great compared to similar solutions with same sim cards.
• Paid management portal.
• Overly complicated setup mainly due to the paid management portal.

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• Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
• No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.

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I have been using some type of device like this for a very long time. We have and will maintain the need for this and have no immediate plan to make any change from Cradlepoint Routers. They have been very solid. These devices are a bit pricey, however worth the money as they always work and are reliable and save IT staff time.

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The interface is user friendly and the ability to access cloud interface from anywhere in the world is a solid plus for UniFi Cloud Gateways.

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It has always been a pleasure working with that team. They always go above and beyond with getting the device working as you need it to work and are always willing to explain and answer any questions.

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We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week

I have not used a cellular router before this, so I can't compare.

I am however familiar with Cradlepoint as designing components for Emergency Responders to keep them connected and online while dispatched. That was a deciding factor for us. We wanted something heavy duty and reliable.

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In the past, we used D-Link wi-fi devices, where centralized management was not possible, distributing the same SSID through several devices. Which cost configuration time and instability in the use between one point and another, because eventually, this transition between a device and another by a client was not transparent and functional as it is today with the Ubiquiti solution.

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• For the price I don't think it effectively "wow'd" the client.
• Throughput caused our network service to not be fully utilized.

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• Huge cost savings. Buy it once and you are done, no annual renewals.
• Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
• Very little maintenance, set it and forget it. Allows us to focus on other tasks.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info