Cratejoy vs. Kansys Edge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cratejoy
Score 10.0 out of 10
N/A
Cratejoy is an online subscription billing solution that provides clients with features such as a website builder to create a subscription store, flexible product options, customer accounts, and inventory management. In addition to the traditional subscription billing and eCommerce features, Cratejoy also provides search engine optimization, email and social media marketing, and robust diverse analytics reporting.N/A
Kansys Edge
Score 6.7 out of 10
N/A
Kansys Edge (formerly Ericsson Enterprise & Cloud Billing, or ECB) is a pricing, billing, charging, and settlement software platform. The platform is based on Metanga, or Metranet, a subscription billing platform and division of MetraTech acquired by Ericsson in 2014 and sold to Kansys in 2019.
$149
per month
Pricing
CratejoyKansys Edge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CratejoyKansys Edge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CratejoyKansys Edge
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.6 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.6 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Sage Intacct
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Score 8.7 out of 10
Enterprises
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CratejoyKansys Edge
Likelihood to Recommend
1.2
(3 ratings)
7.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CratejoyKansys Edge
Likelihood to Recommend
Cratejoy
I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.
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Kansys, Inc
Metanga is easy for automating recurring billing and it has quite a nice trusted API platform but, one time payments require workarounds. Metanaga is well suited for customizing subscriptions and payments.
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Pros
Cratejoy
  • Markets your boxes in their marketplace
  • Sets up shipping so it's easier and cheaper
  • Helps get your online subscription boxes started
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Kansys, Inc
  • Easy functionality integration with other financial systems.
  • We were able to integrate it with CRM programs and that helped in expediting the subscription services.
  • Rich API features and proper documentation helped a lot.
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Cons
Cratejoy
  • Fees
  • Transparency
  • Customer service
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Kansys, Inc
  • Pricing model could be more competitive with similar services.
  • If we wanted to use one time payment, it required lot of hassle and workaround.
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Support Rating
Cratejoy
Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!
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Kansys, Inc
No answers on this topic
Alternatives Considered
Cratejoy
Cratejoy streamlines the process so there's less to figure out on your own.
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Kansys, Inc
It has a clean and simple interface. [There are] automatic notifications for failed transactions. The easy integration with Intacct, Netsuite, QuickBooks, SOFTRAX and other financial systems to extend functionality made us choose Metanga over Zuora.
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Return on Investment
Cratejoy
  • Lots of sales!
  • 10% commission paid to them
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Kansys, Inc
  • Applying discounts and batch pricing to services were easy and saved time.
  • Self-service portals for customers to manage their own information and accounts helped build good client relations and interactions.
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ScreenShots