Cratejoy
2 Ratings
Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)
3 Ratings

Cratejoy

2 Ratings
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Score 9 out of 100

Based on 2 reviews and ratings

Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)

3 Ratings
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Score 6.7 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

Cratejoy

Perfect for people starting an online subscription box business. Gives good suggestions and guidance. Helps figure out pricing and other ways to make your business successful.

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Anonymous | TrustRadius Reviewer
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Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)

Metanga is easy for automating recurring billing and it has quite a nice trusted API platform but, one time payments require workarounds. Metanaga is well suited for customizing subscriptions and payments.

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Anonymous | TrustRadius Reviewer
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Pros

Cratejoy

  • Exposure
  • Backend
  • Customer Support

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Anonymous | TrustRadius Reviewer
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Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)

  • Easy functionality integration with other financial systems.
  • We were able to integrate it with CRM programs and that helped in expediting the subscription services.
  • Rich API features and proper documentation helped a lot.

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Anonymous | TrustRadius Reviewer
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Cons

Cratejoy

  • Customer service takes awhile

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Anonymous | TrustRadius Reviewer
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Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)

  • Pricing model could be more competitive with similar services.
  • If we wanted to use one time payment, it required lot of hassle and workaround.

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Anonymous | TrustRadius Reviewer
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Support Rating

Cratejoy

Cratejoy 10.0
Based on 1 answer
Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!

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Anonymous | TrustRadius Reviewer
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Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)

No score
No answers yet
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Alternatives Considered

Cratejoy

Cratejoy streamlines the process so there's less to figure out on your own.

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Anonymous | TrustRadius Reviewer
Verified User
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Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)

It has a clean and simple interface. [There are] automatic notifications for failed transactions. The easy integration with Intacct, Netsuite, QuickBooks, SOFTRAX and other financial systems to extend functionality made us choose Metanga over Zuora.

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Anonymous | TrustRadius Reviewer
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Return on Investment

Cratejoy

  • Lots of sales!
  • 10% commission paid to them

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Anonymous | TrustRadius Reviewer
Verified User
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Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)

  • Applying discounts and batch pricing to services were easy and saved time.
  • Self-service portals for customers to manage their own information and accounts helped build good client relations and interactions.

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Anonymous | TrustRadius Reviewer
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Pricing Details

Cratejoy

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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