What users are saying about
5 Ratings
35 Ratings
5 Ratings
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Score 8.7 out of 100
35 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Creately

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Mike Eisenberg | TrustRadius Reviewer

MindMeister

MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.
Ben McClure | TrustRadius Reviewer

Pros

Creately

  • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
  • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
  • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
  • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Richard Crane | TrustRadius Reviewer

MindMeister

  • The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
  • The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
  • I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.
Gary Shouldis | TrustRadius Reviewer

Cons

Creately

  • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
  • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Mike Eisenberg | TrustRadius Reviewer

MindMeister

  • I wish collaborators could add comments without having to be given editor privileges. A "Reviewer" role would be helpful.
  • I would like to be able to toggle note visibility on and off. If there is a way to do it now, I haven't found it. As it is, I have to hover or use the sidebar to see notes.
  • Two or three times I have seen my nodes spontaneously reverse order in a big map (over their recommended limit). Even so, they are working on tracking the issue down.
Chip Nowacek | TrustRadius Reviewer

Support Rating

Creately

Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Richard Crane | TrustRadius Reviewer

MindMeister

MindMeister 10.0
Based on 2 answers
Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.
Gary Shouldis | TrustRadius Reviewer

Alternatives Considered

Creately

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Mike Eisenberg | TrustRadius Reviewer

MindMeister

I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.
Sarah Ciras Rousseau | TrustRadius Reviewer

Return on Investment

Creately

  • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
  • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Richard Crane | TrustRadius Reviewer

MindMeister

  • The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
  • This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
  • Negative impact: lack of offline desktop version.
Miroslav Bobryshev | TrustRadius Reviewer

Screenshots

Pricing Details

Creately

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
6.95*

* per user

Creately Editions & Modules

On-premise Edition
Creately Desktop$751
Creately Server6.951
  1. per user
SaaS Edition
Creately Online Personal6.951
Creately Team 5$401
Creately Team 10$801
Creately Team 25$2001
  1. per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.

MindMeister

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MindMeister Editions & Modules

Edition
Personal4.991
Pro8.251
Business12.491
  1. per user per month
Additional Pricing Details
MindMeister offers 6-monthly and yearly subscriptions. Discounts for educational users and non-profit organizations are also available.

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