What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 10 reviews and ratings
44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 44 reviews and ratings
Attribute Ratings
- Creately is rated higher in 1 area: Likelihood to Recommend
- MindMeister is rated higher in 1 area: Support Rating
Likelihood to Recommend
8.4
Creately
84%
2 Ratings
6.5
MindMeister
65%
15 Ratings
Support Rating
5.6
Creately
56%
4 Ratings
10.0
MindMeister
100%
2 Ratings
Likelihood to Recommend
Creately
Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
MindMeister
MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.
Head of Development Technologies
Top Floor TechnologiesInternet, 11-50 employees
Pros
Creately
- Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
- Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
- Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
- I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
MindMeister
- The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
- The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
- I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.
Founder & CEO
3Bug MediaMarketing and Advertising, 1-10 employees
Cons
Creately
- The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
- Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
MindMeister
- I think that the free plan should offer a bit more terms of features to make the testing experience more engaging.
- My experience using the App version was not so good when compared to the web version of it. I feel more comfortable using it in my notebook.
- Paid plans could be more flexible to support small or temporary demands.
Account Executive
Clarity SolutionsE-Learning, 11-50 employees
Pricing Details
Creately
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
6.95
Starting Price
$40 per month
Creately Editions & Modules
On-premise Edition
Creately Desktop | $751 |
---|---|
Creately Server | 6.951 |
- per user
SaaS Edition
Creately Online Personal | 6.951 |
---|---|
Creately Team 5 | $401 |
Creately Team 10 | $801 |
Creately Team 25 | $2001 |
- per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.MindMeister
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$499 per user per month
MindMeister Editions & Modules
Edition
Personal | 4.991 |
---|---|
Pro | 8.251 |
Business | 12.491 |
- per user per month
Additional Pricing Details
MindMeister offers 6-monthly and yearly subscriptions. Discounts for educational users and non-profit organizations are also available.Support Rating
Creately
Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
MindMeister
MindMeister 10.0
Based on 2 answers
Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.
Founder & CEO
3Bug MediaMarketing and Advertising, 1-10 employees
Alternatives Considered
Creately
In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
MindMeister
I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.
High School Special Educator
Landmark SchoolEducation Management, 51-200 employees
Return on Investment
Creately
- Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
- Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
MindMeister
- The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
- This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
- Negative impact: lack of offline desktop version.
3D Asset Artist / 3D Generalist
Main Road|PostMotion Pictures and Film, 11-50 employees