Creately vs. CommUnity by Personify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creately
Score 7.2 out of 10
Small Businesses (1-50 employees)
Creately aims to provide powerful diagramming features at a very affordable price. The product boasts an intuitive interface so users can quickly and easily come up with professional diagrams. Users can draw flowcharts, organizational charts, wire-frames, SWOT diagrams, Venn diagrams, network diagrams and many other diagrams using Creately.
$5
per month
CommUnity by Personify
Score 10.0 out of 10
N/A
Small World Labs Community is a hosted collaboration and social networking platform with easy drag & drop modification capabilities. Small World Labs offers implementation and community engagement services, plus an open API for integration with other systems. Small World Labs has clients across industries, but a high concentration in the nonprofit area. Small World Labs was acquired by Personify Corp in 2016.N/A
Pricing
CreatelyCommUnity by Personify
Editions & Modules
Creately Personal
$8
per month
Creately Team
$8
per month per user
Creately Team
$60
per year per user
Creately Personal
$60
per year
Creately Business
$149
per month Unlimited Users
Creately Business
$1,068
per year Unlimited Users
No answers on this topic
Offerings
Pricing Offerings
CreatelyCommUnity by Personify
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounted prices for non profits, educational institutes, and charities.
More Pricing Information
Community Pulse
CreatelyCommUnity by Personify
Top Pros
Top Cons
Best Alternatives
CreatelyCommUnity by Personify
Small Businesses
OmniGraffle
OmniGraffle
Score 9.2 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.7 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.7 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CreatelyCommUnity by Personify
Likelihood to Recommend
8.5
(5 ratings)
9.1
(3 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(3 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
6.0
(1 ratings)
9.1
(1 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CreatelyCommUnity by Personify
Likelihood to Recommend
Cinergix
Creately sells itself as software specializing in a wide variety of areas, which is true in some cases. Visualizing and creating marketing processes, research, user flows, and general flowcharts is an extremely powerful tool. However, in other areas, such as Human Resources, UI/UX prototyping, and Wireframe design, it leaves a little to be desired compared to the competition.
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Personify Corp
You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
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Pros
Cinergix
  • Helps to create wonderful charts.
  • Helps co-worker to work on a similar project.
  • It allows importing multiple templates.
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Personify Corp
  • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
  • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
  • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
  • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
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Cons
Cinergix
  • Can add more tutorials to guide the users in the tool
  • Tools lags sometimes when a diagram with lot of data is loaded
  • It also gets stuck sometime when an Undo functionality is used
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Personify Corp
  • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
  • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
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Likelihood to Renew
Cinergix
No answers on this topic
Personify Corp
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
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Usability
Cinergix
No answers on this topic
Personify Corp
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
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Reliability and Availability
Cinergix
No answers on this topic
Personify Corp
Uptime has never been an issue.
Read full review
Performance
Cinergix
No answers on this topic
Personify Corp
Speed is not an issue.
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Support Rating
Cinergix
It definitely could be better, but it may also depend on the type of license you are subscribing to.
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Personify Corp
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
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In-Person Training
Cinergix
No answers on this topic
Personify Corp
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
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Online Training
Cinergix
No answers on this topic
Personify Corp
Online training is through online webinar & how-to posts and videos in the client community.
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Implementation Rating
Cinergix
No answers on this topic
Personify Corp
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
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Alternatives Considered
Cinergix
Creately is a more intuitive solution and has better looking elements, shapes etc.
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Personify Corp
We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
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Return on Investment
Cinergix
  • We were able to save a lot of time in visualizing strategic processes.
  • We saved meeting time by simply showing our workflows and keeping our coworkers in the loop.
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Personify Corp
  • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
  • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
  • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
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ScreenShots

Creately Screenshots

Screenshot of the diagram creation interfaceScreenshot of the diagrams and visual frameworks available to express ideasScreenshot of Creately VIZ's strategic frameworks used to deliver insights.

CommUnity by Personify Screenshots

Screenshot of Screenshot of Screenshot of