Small World, Big Impact
December 03, 2013
Small World, Big Impact
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction
Pros
- Design of your community through the admin panel is very easy to pick up. Drag and drop functionality on the site admin allows you to make quick changes to your community on the fly. Easy to modify the look and feel of the site and keep pace with the changing needs of our membership.
- The platform is updated on an ongoing basis with new exciting functionality added with each release.
- The mobile version of the platform is very easy to use and looks great on all devices and operating systems.
- Feedback on enhancements to the platform are taken very seriously and often suggestions from customers end up on the roadmap for the platform for future enhancements.
Cons
- Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
- Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
- Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
- Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
- Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
Comments
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