10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 10 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 12 reviews and ratings
Attribute Ratings
- Creately is rated higher in 1 area: Support Rating
- Xmind is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.4
Creately
84%
2 Ratings
9.0
Xmind
90%
3 Ratings
Support Rating
5.6
Creately
56%
4 Ratings
5.0
Xmind
50%
2 Ratings
Likelihood to Recommend
Creately
Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Xmind
Well suited:
- Organizing information.
- Doing research.
- Organizing goals.
- Planning tasks.
- Planning meetings.
- Structure for writing documents.
- Sharing documents among the teams/multiple users.
- General-purpose infographics.
- Writing longer paragraphs in the note field is very limited.
- Integration with GitHub.
- Integration with Confluence.
- XMind uses a proprietary document format which is not indexed by search programs on a PC or a Mac. This means that one cannot search in the content of the XMind documents.

Verified User
Director in Information Technology
Internet Company, 10,001+ employeesPros
Creately
- Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
- Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
- Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
- I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Xmind
- User interface.
- User experience.
- .Simplification
- Enables digital write up.
Consultant
SingtelTelecommunications, 10,001+ employees
Cons
Creately
- The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
- Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Xmind
- Actually nothing but for more freedom on worksheet it would be better if I can move main topics freely.
Digital Transformation & Process Improvement Manager
BDH - Bilisim Destek HizmetleriInformation Technology and Services, 1001-5000 employees
Pricing Details
Creately
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
6.95
Starting Price
$40 per month
Creately Editions & Modules
On-premise Edition
Creately Desktop | $751 |
---|---|
Creately Server | 6.951 |
- per user
SaaS Edition
Creately Online Personal | 6.951 |
---|---|
Creately Team 5 | $401 |
Creately Team 10 | $801 |
Creately Team 25 | $2001 |
- per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.Xmind
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Xmind Editions & Modules
—
Additional Pricing Details
—Support Rating
Creately
Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Xmind
Xmind 5.0
Based on 2 answers
The support around a bug in the tool which prevented the correct printing of diagrams. Support came back after a few days, and there was no workaround. Eventually, the bug was fixed in a future release. The company does not pay much attention to user forums. With better support and plugin mechanism for user contributions, the product would be more convincing.

Verified User
Director in Information Technology
Internet Company, 10,001+ employeesAlternatives Considered
Creately
In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Xmind
It has a different form. Trello is good for task management. Xmind will give an overall connection between different tasks and how all the tasks interconnect to each other. The reminder function in Trello is good to keep track. However, a bird's eye view in Xmind will put conversations into context, and ease the navigation of any discussions.
Consultant
SingtelTelecommunications, 10,001+ employees
Return on Investment
Creately
- Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
- Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Xmind
- You can see big picture and in a faster way can drill down ideas. It makes it easier to dominate states, ideas, analysis, etc. So it make you learn faster and respond faster and smarter.
Digital Transformation & Process Improvement Manager
BDH - Bilisim Destek HizmetleriInformation Technology and Services, 1001-5000 employees