What users are saying about
9 Ratings
2 Ratings
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Score 10 out of 100
9 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Incident and problem management

    Creativity 365

    Feature Set Not Supported
    N/A
    9.0

    Hiver

    90%
    Hiver ranks higher in 3/3 features

    Organize and prioritize service tickets

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Ticket creation and submission

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Ticket response

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Multi-Channel Help

    Creativity 365

    Feature Set Not Supported
    N/A
    9.0

    Hiver

    90%
    Hiver ranks higher in 1/1 features

    Email support

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Attribute Ratings

    • Creativity 365 and Hiver are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Creativity 365

    100%
    2 Ratings
    10.0

    Hiver

    100%
    2 Ratings

    Support Rating

    10.0

    Creativity 365

    100%
    1 Rating

    Hiver

    N/A
    0 Ratings

    Likelihood to Recommend

    Creativity 365

    The platform is well suited for different situations depending on who is using it and with what purpose. It can definitely be used by freelancers for business-related projects, by illustrators and designers for brainstorming sessions and sketches, by students for studying, and by educators for teaching and research. But I think these apps aren't suitable for large-scale projects like editing a feature film or creating an animated feature film.
    Patrick Enderson | TrustRadius Reviewer

    Hiver

    Any work environment where more than one team member is able to address certain customer requests. We used to use Groups, but then it was confusing as to whether or not someone responded, and we needed more transparency between team members. Another example is a person emailing with a billing question. We used to reply and add the billing department's email address or forward the email to billing, but with Hiver, simply assigning it to the billing HIVER Inbox allows anyone to reply directly to the customer without the issue of either the customer or team member remembering to reply all or accidentally replying only to the team member forwarding the email.
    Anonymous | TrustRadius Reviewer

    Pros

    Creativity 365

    • The apps are super easy to use.
    • Creativity 365 software pack encompasses a wide range of functionalities, overlapping between each other to offer a complete toolset.
    • It is great for capturing and highlighting important website contents with PDF Markup.
    • Write-On Video is very helpful to spice up my videos and mash photos and videos together to create new content.
    Richard Perroset | TrustRadius Reviewer

    Hiver

    • It's easy to set up, and manage ongoing.
    • The customer service and support is amazing- I get check ins, quick responses to enquiries and extras from time to time.
    • It knows what it's doing- it's here to take the issue of gmail not being the best when it comes to shared inboxes and it has provided the perfect solution!
    Megan Shorter | TrustRadius Reviewer

    Cons

    Creativity 365

    • Since it's a content creation toolset, it would be great if there was a photo editing tool.
    Patrick Enderson | TrustRadius Reviewer

    Hiver

    • There is currently no way to create a support ticket unless related to an email already received. It would be extremely beneficial to be able to take a call and create a support ticket within HIVER based on the call in the same manner that we can create a ticket from an inbound email.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Creativity 365

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Creativity 365 Editions & Modules

    Additional Pricing Details
    Monthly $9.99 (*3-day free trial available) Semi-annually $39.99 Annually $59.99 (*14-day free trial available) Also, comes with a free stylus.** Quarterly plan with 7-day free trial to come in the following months. *Special and bulk purchasing options available for educational institutions and businesses. *Free trials only available on iTunes. **Free stylus details. Currently, new users subscribing to our Creativity 365 annual plan will receive an Adonit Dash 3 stylus. Once the free stylus has been shipped order is no refundable.

    Hiver

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $14 /user/month

    Hiver Editions & Modules

    Edition
    PLUS PLAN$14.001
    PREMIUM PLAN$22.001
    ENTERPRISE PLAN$34.001
    1. /user/month
    Additional Pricing Details

    Support Rating

    Creativity 365

    Creativity 365 10.0
    Based on 1 answer
    I contacted customer service once and got my problem solved very quickly.
    Patrick Enderson | TrustRadius Reviewer

    Hiver

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Creativity 365

    Airtable has a free version that offers basic functionalities that Creativity 365 does not offer. Airtable integrates with 25 different applications and software to make collaboration easier, while Creativity 365 only integrates with 13. Even though key features of Creativity 365 and Airtable should matter you should also carefully explore the integrations provided by each product. Very often you will already be making use of various kinds of SaaS software in your company and it’s much more beneficial to choose software that integrates well with each other. If you do that you will be able to guarantee an effortless transfer of data between your teams and software used, which can significantly reduce the time spent on migrating between one solution and the next.
    Richard Perroset | TrustRadius Reviewer

    Hiver

    Hiver was the only option we looked at. There didn't appear to be many alternatives in the market
    Megan Shorter | TrustRadius Reviewer

    Return on Investment

    Creativity 365

    • It has definitely reduced work load times, and allows me more time to work on important projects.
    • The PDF mark up and the ability to write text over videos has made presentations a lot more efficient to create and thus is time saving.
    • Using NoteLedge to take notes and add photos to those notes helps with being better organized.
    Richard Perroset | TrustRadius Reviewer

    Hiver

    • Hiver has increased the efficiency by which we address emailed questions and concerns.
    • Hiver increases transparency between team members.
    • Information pertinent to one or more team members is searchable by all applicable team members making it easier to research a situation that otherwise could have been stored in details across separate member email histories.
    Anonymous | TrustRadius Reviewer

    Screenshots

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