Credly vs. Small Improvements

This is our first experience with a digital badging system, so as of now it seems to meet our overall needs. Credly is very widely known and utilized by many companies, so they are well established in the arena. Real time training is a plus, as is a dedicated Credly success manager.

I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.

Incentivized

• Ease of Use: Set Up - Very user friendly.
• Ease of Use: Sharing - Can add it to emails, LinkedIn, Facebook, etc.
• Credly badge is well known, so the reputation helped in the transition for our diplomates.

Incentivized

• Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
• Praise Wall: A public place to post positive and encouraging comments about other employees.
• 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.

Incentivized

• Needs a single login for Acclaim and Credly
• View Acclaim and Credly credentials on one account

Incentivized

• Being able to edit projects more easily (and have a documented edit history) would be beneficial.
• Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
• Gantt charts would be a nice to have for a top level management view.

Incentivized

Everybody can use it. It's a free resource. What's not to love about it?

Incentivized

The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.

Incentivized

Our association really did not have much choice because the LMS we utilize only integrates with Credly. We have looked into and been approached by Badgr and Accredible, but have not investigated them much because we need the LMS integration for easy of issuing. In the future we may look into them when our Credly contract expires, just to cover our due diligence needs.

Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.

Incentivized

• Increased Awareness.
• Increased Recognition of the Profession.
• Awareness Brought in New Applicants.

Incentivized

• Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
• Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.

Incentivized