Does The Job But Not A Market Leader
Dustin Hovey | TrustRadius Reviewer
March 29, 2018

Does The Job But Not A Market Leader

Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Small Improvements

We use Small Improvements as a way to send personal feedback to co-workers across the organization. Furthermore, we use Small Improvements to request feedback, provide 1:1 and 360 reviews, there is also a praise wall for users that want to make their positive comments visible to everyone. The tool also keeps track of personal and company goals, it serves as a resource when conducting regular reviews.
  • Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
  • Praise Wall: A public place to post positive and encouraging comments about other employees.
  • 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.
  • The UI is slow, clunky, and sometimes lags when navigating to different menus.
  • When inputting personal reviews many of our users have complained that their content gets removed/deleted while inputting it into the answer boxes.
  • Small Improvements is slow on alerting users of updates (i.e. 360 reviews feedback is completed, someone made a comment on the Praise Wall, etc).
  • The tool has positively empowered us to chart, track, and report back on goals.
  • The tool has had a negative impact on our ability to conduct personal reviews due to the clunky UI and feature set.
  • The praise wall has been positive for the users that take advantage of it.
Small Improvements is less capable compared to the competing platforms I have used due it slow and outdated looking UI, feature set, and ease of use.
The product is passable and does the job but it doesn't seem to represent the gold standard or be the market leader in anything, it also seems very outdated in terms of aesthetics and functionality. I have used numerous products that serve a similar purpose that seem to offer many more features and ease of usability.