Crestron Mercury vs. Yealink Conference Phones

It is well suited for small to medium sized conference room where video calls with your own device can be utilized. The Mercury essentially allows you to use any communication platform that you currently are using on your own devices. Works well as a stand alone speaker phone as well

Incentivized

Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.

Incentivized

• The interface is simple to use and intuitive
• The speaker and mic provide ample coverage
• Everything you need for a basic conference room is included

Incentivized

• Audio clarity
• Noise reduction
• ease of use

Incentivized

• Camera functionality
• there is no option for PTZ cameras

Incentivized

• Admin menu options could be easier to reach.
• Programming via the web interface requires some advanced knowledge.
• Rebooting the phone takes a little longer than previously used systems.

Incentivized

Ease of use and simple features. Intuitive user interface.

Incentivized

I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.

Incentivized

The Poly can use any video platform, but you have to pick only one. You do not have the ability to BYOD and use a different platform. Both the camera unit and the controller are connected to your network separately and sometime come un-paired and will not "speak" to each other and must be reset

Incentivized

We tried out the poly com and the Avaya. neither of them had clarity at higher volumes. We have some employees with impairment. the avaya was way too expensive and the polycom was just garbage

Incentivized

• It has allowed us to continue with hybrid working with remote customers or workers still working from home
• being able to use my own device in a conference room for video calls help bring back together the workforce that has been able to return to the office onsite with those who are not.
• Reduced travel when fully functioning options like are a great solution for meetings.

Incentivized

• They were a big improvement over the polycoms
• they allow us to use different carriers than the polycoms
• The clarity has saved a lot of lost sales.

Incentivized