Crexi vs. Homesnap

Customer service for Crexi is completely terrible. They'll lull you into a one year contract for their Pro tier. But what they won't tell you, is that if you change your credit card information and refuse to re-up your contract, they will send you straight to collections without hesitation. No "What could we have done better?" No "We're sorry to see you go." Straight to collections. And then when you fight them on it, they get defensive.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Homesnap is my go-to mobile app for any customers or clients looking for homes. I enjoy the fact that once I send someone my personal link and they sign up, all homes are then branded to me. I like how I can view the favorites of other users, or share a home that I think they may be interested in. Homesnap is not a great tool if a user wants to be notified as soon as a home comes on the market. In hot markets, this could be the difference between getting an appointment and making and offer.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Automatically generated posts
• Allows my clients to write and see my professional reviews
• Gives me the professional transaction stats of all Agents
• Generates more leads to my Google page

• Stop Using AI Bot and hire real people
• Get REAL leads - not fake ones with fake phone numbers and emails
• Give the leads to agents quickly - NOT 2 weeks after the initial lead supposedly contacts you

I will not be renewing.

I have been a user since day one and I find the platform very intuitive and easy to navigate

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Not worthy.

Anytime I have a question for Homesnap, I am able to contact customer support and, 99.9% of the time. get the answers I need right away. I have only had one issue that took more than a day, but the communication was great the entire time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I think Crexi is the best platform for getting the broadest exposure on our new listings

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have used Zillow and their leads are bonafide but costly - but they pay off. You actually speak to a live client on the phone. If I can get the person on the phone I can convert them. It is impossible to convert someone if their email address and phone number are fake and you cant communicate with them.... especially if you received the leads 2 weeks after that have initially made contact with Homesnap - due to their leads being processed by an AI bot and not having any real human interaction or urgency in getting the lead to you the Realtor.

• Homesnap keeps my post current and innovative.
• Homesnap will give me advice on how to drive leads to my Homesnap profile and my Google profile.
• I pay approximately $200 a year for my Homesnap plus. I definitely get my return on my investment!
• I'd highly recommend Homesnap to any agent!