Criterion provides human capital management (HCM) software for midmarket organizations in construction, financial services, nonprofits and higher education, empowering them to streamline their critical HR, payroll, talent engagement, and workforce management processes.
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Deel
Score8.9 out of 10
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Deel is a global payroll solution from the company of the same name in San Francisco.
We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Deel has been incredible at streamlining the platforms we used into one while still supporting employees across several countries and contract types. If you're a multi-country team, this is a great option to run just basic HRIS items, but has the potential to be as integrated and detailed as you want - and they are still building!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
He never fails to pay contractors/employees. (Nunca falla en el tema de pagos a los contractors/employees)
The platform is constantly being updated and improved. (Actualización y realización de mejores de manera constante en la plataforma)
More than excellent customer service and problem solving (when there are problems)(Más que excelente atención al cliente y resolución de problemas (cuando los hay))
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I didn't like that you can no longer manage your teams with Deel IT without a paid service. You could before, and it was an excellent option! I don't know why they removed it. (No me gustó que ahora no podas gestionar tus equipos con deel IT sin tener el servicio pago. Antes si se podía y era una excelente opción! No sé por qué lo quitaron).
That at the time of reviewing invoices for payment at the end of the month, they are sorted alphabetically and that the "search" filter works correctly.
(Que al momento de la revisión de invoices para pago a fin de mes, éstos estén ordenados alfabéticamente y que el filtro "buscar" funcione correctamente).
There's a pop-up that keeps appearing on the platform: "new version available, update" it's really annoying. (Hay un pop up que aparece constantemente en la plataforma: "new version available, update" la verdad es muy molesto).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have been using this software for the last two years in the company of the a.m. Right now, I am part of the admin team for this software, so just being able to have a 1:1 usage of the software has helped me to realize how many aspects any other saw HR tool are lacking.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The system does everything you would want it to. There are times when it is clunky, and navigation and responsiveness could be improved, but the Deel team listens to feedback and aims to implement solutions whenever they can. It is constantly improving and has become a much better system than when we first started utilizing it. We see it only improving in the future, too.
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I only worked with them briefly but found Deel to be superior in almost every way. Deel's offers substantially more features and functionality for a global team with dynamic needs. However if we were only operating in Germany Personio would be a strong contender given its specialization but for us this didnt make up for Deels flexibility and breadth
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
