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CRM Assistant for Gmail™ vs. GridBuddy Connect (legacy)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CRM Assistant for Gmail™

    Score8.6 out of 10
    N/ACRM Assistant for Gmail™ introduces features designed to streamline customer relationship management workflows. The plugin is designed to elevate the SuiteCRM experience by integrating it with Gmail. By enabling users to save customer information, email correspondence, and other data into SuiteCRM from within Gmail, it helps to enhance efficiency, minimize redundancy, and offers a user-friendly cross-platform experience.

    $8

    per month per user

    GridBuddy Connect (legacy)

    Score10 out of 10
    N/AGridBuddy Connect was a contact data tool that combined data from separate systems into an editable, spreadsheet-simple view. Acquired by Validity in 2019, it is now a legacy tool.N/A
    Pricing
    CRM Assistant for Gmail™GridBuddy Connect (legacy)
    Editions & Modules
    Monthly
    $8
    per month per user
    Yearly
    $80
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    CRM Assistant for Gmail™GridBuddy Connect (legacy)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Outlook4Gmail
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    User Ratings
    CRM Assistant for Gmail™GridBuddy Connect (legacy)
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.9
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    CRM Assistant for Gmail™GridBuddy Connect (legacy)
    Likelihood to Recommend
    RT Dynamic
    Since this is a simple add-on, and we don't work at home, its mobility is very useful for employees like us who need to travel for work. We can check on our phones or tables if there's an important update. It works well with GMail mobile app and easily accessible anytime, anywhere.
    Incentivized
    Read full review
    Discontinued Products
    1. Making broad changes to data, like moving ownership of records from one user to another for a new Sales Rep or a moved Sales Rep. 2. Making broad changes to data for product changes, product introductions and such (product naming changes, product description changes, etc.). I recently had to make a change to the name of a Product Option. Product Options are a sub-object related to Product. This name change was in 22 places. Okay, 18 [is] not a lot, but to make this change individually 22 times is still very tedious and takes too much of my time. Instead, I set up my Grid with the Object and sub-Object and made all 22 changes at once with a mass change. Piece of cake. And I don't have to go back to several of the records to see if the change was made successfully (something you have to do with Dataloader). I could see the effective change all at once on my Grid screen.
    Incentivized
    Read full review
    Pros
    RT Dynamic
    • Email Archiving with Attachments
    • Attachment Management
    • Mobile Compatibility
    • Notes and Record Association
    Incentivized
    Read full review
    Discontinued Products
    • Reshapes the user Interface into an intuitive, clean, easy and thoughtful way, meaning Salesforce can be practically used for applications that (in my Opinion) salesforce was never designed for.
    • Mass updates are a God send, Leaving quick and meaningful notes, setting up meetings with clients or upcoming calls to maintain contact, all from the same screen without information overload... a real achievement.
    Read full review
    Cons
    RT Dynamic
    • It's dependency on other apps
    • This could have been a multiple in one if they just integrated everything else in CRM Assistant for Gmail™
    • Recently Opened Records could have been placed in a different tab for its own, instead of the home page
    Incentivized
    Read full review
    Discontinued Products
    • Does not allow users to create new Campaign Member records; we would like to be able to add multiple Campaign Member records to a Campaign in a Grid.
    • Does not allow users to create new Task records; we would like to be able to add multiple Tasks records related to the same user but multiple Opportunities and Contacts.
    Incentivized
    Read full review
    Likelihood to Renew
    RT Dynamic
    No answers on this topic
    Discontinued Products
    - Easy of use - Visual nature of using the product (as compared to Dataloader) - Quickness of making changes/updates/edits to long lists of records, live and real-time
    Incentivized
    Read full review
    Usability
    RT Dynamic
    The work it does is exactly what we needed for the kind of business we're running. We're handling hotel blocks and commissionable sales, and it helps us remain organized with our records and recent activities. It also helps us keep track of our productivity everyday and keeps important files safe without the risk of being leaked.
    Incentivized
    Read full review
    Discontinued Products
    - Ease of use - Real-time and visible nature of making mass changes - Ease of setting up a Grid - Ease of filtering the Grid to see the records that I need to change
    Incentivized
    Read full review
    Implementation Rating
    RT Dynamic
    No answers on this topic
    Discontinued Products
    GridBuddy was very easy to implement
    Incentivized
    Read full review
    Alternatives Considered
    RT Dynamic
    No answers on this topic
    Discontinued Products
    This is the 1st inline editing product we have tested. The only reason we would ever go with another product is the price.
    Incentivized
    Read full review
    Return on Investment
    RT Dynamic
    • We started from GMV of 200k to 1M from January to April.
    • From 1M GMV in April, to consistently achieving 2M and up in October.
    • Other apps would be to pricey. I'd say it's worth the value for the work it does for our numbers!
    Incentivized
    Read full review
    Discontinued Products
    • Our sales executives save a lot of time reviewing all opportunities in a single editable view.
    • Gridbuddy improves the functionality of our CRM by allowing us to edit multiple opportunities in one place.
    • It is generally faster and easier to build a report in GridBuddy than it is in SAP C4C.
    Incentivized
    Read full review
    ScreenShots

    CRM Assistant for Gmail™ Screenshots

    Screenshot of Email ArchivingScreenshot of Home PageScreenshot of Record Detail View

    GridBuddy Connect (legacy) Screenshots

    Screenshot of Conditional formattingScreenshot of ForecastingScreenshot of ConnectorsScreenshot of Mass UpdateScreenshot of Multi-object inline editing