Cronycle (discontinued) vs. uberVu (discontinued)

Prior to adopting Cronycle, our research team had a variety of different ways in which they would discover, store
and share information. These methods were often inconsistent, with many smaller
teams or sub-groups of researchers operating independently of others. In many cases, content that was potentially useful to more than one
colleague was not being shared at all. We had thousands of different sources,
accessed through varying methods and stored in different locations/systems, and
very few colleagues would have had an idea of which sources other team members
were using. Furthermore, we became aware as a team that while between us we
were pulling in a lot of information, much of what was being discovered was not
necessarily being acted upon, or indeed being read by the colleague to whom it
was most relevant. We also needed to become more targeted, and indeed more
selective, in the information we were seeing, and Cronycle -specifically through the Sources Library, the Feeds, and the tagging and notification functionality - has enabled us to do
just this. There has been a genuinely transformative outcome to our information gathering ability, borne out by specific metrics, which Cronycle has also provided us with via the Enterprise account.

I liked uberVU a lot, and thought I was lucky to have found them (they actually responded to my tweet when I was vendor-searching, which was good to know as they were doing just what we were planning to use the software for). They are relatively small, which allows to have a great personal relationship and we felt very valued as a client. They provided great value - some of their competitors allow for more features (which explains their higher price), but there was no way to opt out of the unnecessary features to lower the price - uberVU didn't have any of that, it was just what we needed and in our price range

• relevant, spot-on content to any of the 80.000 topics they curate.
• Content curation, quickly assemble insights from a multitude of sources
• collaborating, commenting, and creating insights around any of the topics you focus on with a team is a breeze, and in one central place.

• Easy to see what people are saying on social media about clients.
• Creates reports that can be limited to certain time frames.
• Able to see the reach of users so you can breakdown by influencers.

• For some reason logging on for a few months does not go as easy as usual, because nowadays I need a least two attempts to log in.
• I think I do only use the core functionality of Cronycle: getting indication info by keywords via multiple sites.
• Vice versa: if people come to me with a suspected issue, I double-check via Cronycle by entering that issue as search in found results. A low occurrence often indicates the suspected issue likely is not so severe.

• I honestly didn't have any issues with them. Being able to set the real-time alerts as "every 15 minutes" took some figuring out to do, and we were still in the trial mode while we did that - it wasn't particularly intuitive for other users, but once we walked them through, everything worked well.

I find it a great tool in the digital strategy world to see what people are saying across social platforms. It's much more efficient that doing a search on the platform itself and provides a lot of information extremely quickly

All the users found the product intuitive and easy to use.

A couple of times it was a little slow, but this didn't result in any negative impact for us. There was no downtime as I could recall or notice.

Any issues with the platform have always been resolved quickly. I have never previously worked with a third party software provider whose support team is as responsive.

Every time we needed help, the support was great. We had no issues, mostly needed usability walkthroughs and had questions about features.

I got the training while I was evaluating and in the trial period. Then I trained the others myself

Not applicable since it is SAAS - all we needed was to sign up, which was easy

Hootsuite publication prep and scheduling is great, better than Cronycl (a manual process) Cronycl management of feeds, filtering creation of topical boards are excellent, Hootsuite doesn't offer this. Cronycle I find it easier, more attractive, and better filtering than Buffer, though Buffer was slightly better at the publication prep.

Radian6 and Brandwatch were on the short list. We picked uberVU for its combination of price and features. It did not have extra features we didn't need, they were customizable and flexible enough to meet all of our needs

• Cronycle is my secret superpower (well, it was until now!)
• I have landed and retained clients by wowing them with insights their own teams have not previously provided
• I have aced speaking gigs and secured many more by engaging audiences with insights gained through this tool

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easier to handle crisis.
• Ability to find out statistics to quantify and qualify what you're doing for customers.