TrustRadius: an HG Insights company

Crossware Mail Signature vs. Xink

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crossware Mail Signature

    Score10 out of 10
    N/ACrossware Mail Signature is email signature software from New Zealand company Crossware.N/A

    Xink

    Score10 out of 10
    N/AXink is an email signature application from the Danish company of the same name with an office in Atlanta, Georgia.N/A
    Pricing
    Crossware Mail SignatureXink
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Crossware Mail SignatureXink
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Crossware Mail SignatureXink
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Crossware Mail SignatureXink
    Likelihood to Recommend
    Crossware
    It works really well with Exchange Online/Office 365 environments with a very simple setup and ease of customization and easy to use and understand management panel. Not sure how well it works on on-premises deployments as I have not tested it in that scenario.
    Incentivized
    Read full review
    Xink
    We use Xink for every client that has a team and wants to remain "on brand" with any email correspondence regardless with whatever device they are sending from, be it phone, tablet, laptop or desktop. We setup all our Xink instances so that it is "fully server side" which means the email signature is injected while in transit and appear correctly at the recipients end. It does get some getting used to when composing emails and there is no signature but a few tests create the confidence needed.
    Incentivized
    Read full review
    Pros
    Crossware
    • Creates beautiful email signatures.
    • Ensures consistent branding and legality.
    • Everything is backed up in the cloud.
    Read full review
    Xink
    • Centralised email signature platform.
    • Email signature banner marketing tool.
    Incentivized
    Read full review
    Cons
    Crossware
    • The signature editor could be more intuitive.
    • The rules and the way they are applied need to be simplified/streamlined.
    • A better way to test the signatures.
    Incentivized
    Read full review
    Xink
    • Email signature creator is a little cumbersome when working with tablets.
    Incentivized
    Read full review
    Support Rating
    Crossware
    Fortunately, we haven't had to deal with support much, but every time we have, they were very responsive and were able to either fix our problem or explain the way it worked in a timely and polite manner. Not much else to say other than being in the same region is also a plus for support.
    Incentivized
    Read full review
    Xink
    Their primary method of support was via chat which is quite responsive and generally online. If it is outside their support time, support tickets are responded to within 24hrs. I also found the support docs helpful and relevant. They would have received a 10 if it wasn't for when we had a support query and it took a couple of different agents before the solution was found in an existing support doc. Would have though that all their agents would know their knowledge base a lot better.
    Incentivized
    Read full review
    Alternatives Considered
    Crossware
    It was not bad but crosswire is a far more mature product with great support.
    Read full review
    Xink
    We used to use Simprex, and evaluated quite a few other email signature platforms such as Rocketseed/Parrot Digital and Exclaimer. We found Xink simply worked! First time and every time. It was also very cost effective and as a re-seller being able to view all out clients in a single pane of glass was also very convenient.
    Incentivized
    Read full review
    Return on Investment
    Crossware
    • Positive ROI.
    • Received great leads.
    • Effective branding.
    Read full review
    Xink
    • Pricing is very fair and enables it to be added to every mailbox without question.
    • We are a reseller and also have the ability to view and administer all our clients/tenants under a single pane of glass which is very convenient.
    Incentivized
    Read full review
    ScreenShots

    Crossware Mail Signature Screenshots

    Product screenshotProduct screenshot