Crossware Mail Signature vs. Xink

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crossware Mail Signature
Score 10.0 out of 10
N/A
Crossware Mail Signature is email signature software from New Zealand company Crossware.N/A
Xink
Score 8.5 out of 10
N/A
Xink is an email signature application from the Danish company of the same name with an office in Atlanta, Georgia.N/A
Pricing
Crossware Mail SignatureXink
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crossware Mail SignatureXink
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crossware Mail SignatureXink
Top Pros
Top Cons
User Ratings
Crossware Mail SignatureXink
Likelihood to Recommend
10.0
(2 ratings)
10.0
(1 ratings)
Support Rating
9.0
(2 ratings)
9.0
(2 ratings)
User Testimonials
Crossware Mail SignatureXink
Likelihood to Recommend
Crossware
It works really well with Exchange Online/Office 365 environments with a very simple setup and ease of customization and easy to use and understand management panel. Not sure how well it works on on-premises deployments as I have not tested it in that scenario.
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Xink
We use Xink for every client that has a team and wants to remain "on brand" with any email correspondence regardless with whatever device they are sending from, be it phone, tablet, laptop or desktop. We setup all our Xink instances so that it is "fully server side" which means the email signature is injected while in transit and appear correctly at the recipients end. It does get some getting used to when composing emails and there is no signature but a few tests create the confidence needed.
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Pros
Crossware
  • Creates beautiful email signatures.
  • Ensures consistent branding and legality.
  • Everything is backed up in the cloud.
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Xink
  • Centralised email signature platform.
  • Email signature banner marketing tool.
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Cons
Crossware
  • The signature editor could be more intuitive.
  • The rules and the way they are applied need to be simplified/streamlined.
  • A better way to test the signatures.
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Xink
  • Email signature creator is a little cumbersome when working with tablets.
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Support Rating
Crossware
Fortunately, we haven't had to deal with support much, but every time we have, they were very responsive and were able to either fix our problem or explain the way it worked in a timely and polite manner. Not much else to say other than being in the same region is also a plus for support.
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Xink
Their primary method of support was via chat which is quite responsive and generally online. If it is outside their support time, support tickets are responded to within 24hrs. I also found the support docs helpful and relevant. They would have received a 10 if it wasn't for when we had a support query and it took a couple of different agents before the solution was found in an existing support doc. Would have though that all their agents would know their knowledge base a lot better.
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Alternatives Considered
Crossware
It was not bad but crosswire is a far more mature product with great support.
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Xink
We used to use Simprex, and evaluated quite a few other email signature platforms such as Rocketseed/Parrot Digital and Exclaimer. We found Xink simply worked! First time and every time. It was also very cost effective and as a re-seller being able to view all out clients in a single pane of glass was also very convenient.
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Return on Investment
Crossware
  • Positive ROI.
  • Received great leads.
  • Effective branding.
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Xink
  • Pricing is very fair and enables it to be added to every mailbox without question.
  • We are a reseller and also have the ability to view and administer all our clients/tenants under a single pane of glass which is very convenient.
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