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Email Signatures that just work!
February 26, 2020

Email Signatures that just work!

Alvin Landicho | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Xink

We use Xink internally and with every managed client of our. Xink is a robust and easy to use centralised email signature management platform. For some of our larger clients we have it integrated with their Azure Active Directory to keep the database current and ensure off-boarded users are not assigned a license.
  • Centralised email signature platform.
  • Email signature banner marketing tool.
  • Email signature creator is a little cumbersome when working with tablets.
  • Pricing is very fair and enables it to be added to every mailbox without question.
  • We are a reseller and also have the ability to view and administer all our clients/tenants under a single pane of glass which is very convenient.
We used to use Simprex, and evaluated quite a few other email signature platforms such as Rocketseed/Parrot Digital and Exclaimer. We found Xink simply worked! First time and every time. It was also very cost effective and as a re-seller being able to view all out clients in a single pane of glass was also very convenient.
Their primary method of support was via chat which is quite responsive and generally online. If it is outside their support time, support tickets are responded to within 24hrs. I also found the support docs helpful and relevant. They would have received a 10 if it wasn't for when we had a support query and it took a couple of different agents before the solution was found in an existing support doc. Would have though that all their agents would know their knowledge base a lot better.

Do you think Xink delivers good value for the price?

Yes

Are you happy with Xink's feature set?

Yes

Did Xink live up to sales and marketing promises?

Yes

Did implementation of Xink go as expected?

Yes

Would you buy Xink again?

Yes

We use Xink for every client that has a team and wants to remain "on brand" with any email correspondence regardless with whatever device they are sending from, be it phone, tablet, laptop or desktop. We setup all our Xink instances so that it is "fully server side" which means the email signature is injected while in transit and appear correctly at the recipients end. It does get some getting used to when composing emails and there is no signature but a few tests create the confidence needed.