Crowded vs. Fiserv (First Data) - ICICI Merchant Services

Crowded is very well suited for fraternities, or any non-profit community groups really, that have a centralized fund and rely on members purchasing equipment and materials individually. Any company that requires reimbursements and has to manage dues from numerous members should take advantage of this free application, as it provides a really easy way to manage the finances of an organization

The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.

Incentivized

• Good customer service.
• Easy-to-use, free software.
• Useful features.
• A sufficient product for its target market.

• Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
• Integrates well with WordPress and WooCommerce and provides a seamless user experience.
• Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.

Incentivized

• Collaborating more with fraternities to sponsor events.
• Making payments to nationals even easier.

• They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
• Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.

Incentivized

We were using GreekBill before to manage our funds and dues, and it was very outdated and unhelpful. Crowded was much more simple, easy to use, and had way more functions.

First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.

Incentivized

• It has allowed us to keep track of all our finances and not lose track of funds.
• It has allowed us to lower dues because of this increased accountability and organization.
• No more reimbursement forms and Venmo payments!

• Our ROI has been very positive
• Our company has been able to process cash receipts remotely
• Our processing charges have been lower

Incentivized