CrowdStrike Falcon Identity Protection vs. Lobbytrack

Identity Protection is well suited for organizations that need to be monitor AD/Entra for suspicious activity. During a Penetration Test our MDR didn't alert on some odd protocol implementations, but ITDR did. It is also simple to setup for MFA on RDP as well. There are other solutions for it, but found I got more out of ITDR than I did from Duo. ITDR is less suited for smaller organizations since it has a 250-seat minimum. They should lower it to at least 100.

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I think that Lobbytrack would be suited for most organizations that are trying to modernize their visitor management workflow. You would need someone with a technical background to make the most of the Lobbytrack feature-set, but you can get the core functionality of the system up and running fairly quickly. The product might be less desirable for an organization where compliance and security is a critical priority, as features like their SSO integration still needs to mature.

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• The MFA component has worked great when it comes to privileged accounts accessing RDP.
• We wanted to stop lateral movement between endpoints and with CrowdStrike Falcon Identity Protection we were able to do that.
• Identity has done a great job at supplementing our MDR service with telemetry.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Sign in visitors with Name Phone number their identity.
• It notifies the host.
• It can also pre register the visitor and also to immediate registration.
• Control access and photo identity.

• It's not really a fault of the product, but unless you have Falcon installed on all your endpoints your visibility is limited.
• I've yet to get MFA working on CIFS and Powershell traffic.
• The interface could be streamlined a little. CrowdStrike Falcon Identity Protection keeps changing where things are.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Scheduled reports (instead of run on demand).
• Published API and/or an automated way of loading data to the database (it's not difficult but could be automated).
• Updating layout of printed labels is not very intuitive (but we only have to do it rarely).

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While the product is solid, I do find there are an excessive number of sections you can navigate to. It takes some time getting used to, but it is a very powerful product. It's not something you'll master right off the bat.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

When comparing to Cisco Duo, I felt like the product offered more than just MFA on RDP. When comparing to Silverfort, it came down to pricing. Silverfort was double the cost and I didn't like how Silverfort had separate SKUs. If you wanted MFA on everything the cost increased dramatically.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Lobby track has proved to be cost-efficient and at the same time, this is also multi-tasking where each and every step and user interface is very easy to use. Even the visitors can self-register themselves and need not wait for the other person to do an entry. Plus the biggest advantage that we have observed is the final report which helps us to create a database.

• Being able to see right away during a Penetration Test that the product detected anomalies, but our MDR service didn't. It allowed us to go back to the MDR service to show them the results and fix the issue from slipping through the cracks.
• By satisfying the requirements from our insurance provider, our premiums didn't go up (MFA on RDP).

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Did not use it for my business, but rather as a user. Worked great, will implement in my business when we need guest management software.