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10 Ratings

CS-Cart Multi-Vendor Marketplace Platform

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10 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

CS-Cart Multi-Vendor Marketplace Platform

For quickly setting up a most intuitive online marketplace, CS-Cart Multi-Vendor is the best one. The software is very well suited for those who have some basic knowledge about backend customization, installation, server setup, proper server configuration etc. Though I'm sure the support team will get you up and running. Only few third-party service providers are very professional, provide honest service and will help you to run your business smoothly. I would highly recommend to use CS-Cart Multi-Vendor.
S.M. Mamunur Rasid | TrustRadius Reviewer

Kibo eCommerce

Mozu is currently not suited for use at any company, small or large. The bugs and lack of features and integrations make it too difficult to use.
Mickey Luongo | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CS-Cart Multi-Vendor Marketplace Platform
8.4
Kibo eCommerce
8.4
Product catalog & listings
CS-Cart Multi-Vendor Marketplace Platform
8.7
Kibo eCommerce
8.0
Product management
CS-Cart Multi-Vendor Marketplace Platform
8.7
Kibo eCommerce
7.0
Bulk product upload
CS-Cart Multi-Vendor Marketplace Platform
8.0
Kibo eCommerce
9.0
Branding
CS-Cart Multi-Vendor Marketplace Platform
8.4
Kibo eCommerce
9.0
Mobile storefront
CS-Cart Multi-Vendor Marketplace Platform
7.8
Kibo eCommerce
9.0
Product variations
CS-Cart Multi-Vendor Marketplace Platform
8.1
Kibo eCommerce
8.0
Website integration
CS-Cart Multi-Vendor Marketplace Platform
8.7
Kibo eCommerce
9.0
Visual customization
CS-Cart Multi-Vendor Marketplace Platform
8.5
Kibo eCommerce
9.0
CMS
CS-Cart Multi-Vendor Marketplace Platform
8.6
Kibo eCommerce
8.0

Online Shopping Cart

CS-Cart Multi-Vendor Marketplace Platform
7.9
Kibo eCommerce
9.0
Abandoned cart recovery
CS-Cart Multi-Vendor Marketplace Platform
7.6
Kibo eCommerce
Checkout user experience
CS-Cart Multi-Vendor Marketplace Platform
8.2
Kibo eCommerce
9.0

Online Payment System

CS-Cart Multi-Vendor Marketplace Platform
8.6
Kibo eCommerce
9.0
eCommerce security
CS-Cart Multi-Vendor Marketplace Platform
8.6
Kibo eCommerce
9.0

eCommerce Marketing

CS-Cart Multi-Vendor Marketplace Platform
8.0
Kibo eCommerce
7.0
Promotions & discounts
CS-Cart Multi-Vendor Marketplace Platform
8.5
Kibo eCommerce
7.0
Personalized recommendations
CS-Cart Multi-Vendor Marketplace Platform
7.5
Kibo eCommerce
SEO
CS-Cart Multi-Vendor Marketplace Platform
8.1
Kibo eCommerce
7.0

eCommerce Business Management

CS-Cart Multi-Vendor Marketplace Platform
8.0
Kibo eCommerce
8.0
Multi-site management
CS-Cart Multi-Vendor Marketplace Platform
8.7
Kibo eCommerce
10.0
Order processing
CS-Cart Multi-Vendor Marketplace Platform
8.3
Kibo eCommerce
9.0
Inventory management
CS-Cart Multi-Vendor Marketplace Platform
7.0
Kibo eCommerce
9.0
Shipping
CS-Cart Multi-Vendor Marketplace Platform
7.2
Kibo eCommerce
9.0
Custom functionality
CS-Cart Multi-Vendor Marketplace Platform
8.6
Kibo eCommerce
3.0

Pros

CS-Cart Multi-Vendor Marketplace Platform

  • Quick and easy set up of a multi-vendor marketplace
  • Very easy-to-use page designer
  • Huge marketplace of add-ons to cover pretty much anything you need
Anonymous | TrustRadius Reviewer

Kibo eCommerce

  • Single admin tool for multiple sites is a huge plus. Eliminates much duplication of labor and a shared code base is also much simpler.
  • Native responsive design in the latest version is great.
  • Dynamic product categories is a big win.
Anonymous | TrustRadius Reviewer

Cons

CS-Cart Multi-Vendor Marketplace Platform

  • The high cost of the platform itself and plugins.
  • Unavailability of the mobile application in the basic version of the platform.
  • Relatively difficult process of installing updates if you are new to IT.
Azat Seyitmuhammedov | TrustRadius Reviewer

Kibo eCommerce

  • Mozu is riddled with bugs. It feels like you are using beta software. Simple things just don't work. Mozu support has done a poor job of addressing these issues. We have had open bugs for over a year.
  • Mozu has a very limited number of integrations. Those tools that are integrated are done very poorly. When these issues have been brought to Mozu's attention they have ignored them.
  • The Mozu user interface for admin users is very poor. Even after a major redesign it is still not responsive. It is hard to see what you are doing due to poor font and color choices. Mozu is aware of these issues and refuses to fix them.
  • Mozu management doesn't care about clients.
  • Mozu is not SEO friendly. It does not follow SEO best practices.
  • The Mozu support team is not empowered to solve problems. 99% of support requests can not be resolved on the first call.
  • Mozu development is complicated and expensive. Developers will need training which Mozu charges for.
  • Data migration for products is exceeding difficult. Order data can not be migrated at all.
Mickey Luongo | TrustRadius Reviewer

Usability

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.4
Based on 7 answers
The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store.If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.
RAGULA Ulaganathan | TrustRadius Reviewer

Kibo eCommerce

No score
No answers yet
No answers on this topic

Support Rating

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 7 answers
inside of the support subscription, they give me all the time a fast answer and you can ask in a community forum also other users. But i miss a free support/chat like other solutions.
Anonymous | TrustRadius Reviewer

Kibo eCommerce

Kibo eCommerce 1.0
Based on 1 answer
One positive note is that I have always been able to get someone on the phone in support whenever I have called, even at 1 AM. Getting someone on the phone is only half the battle though. In the first few months of using Mozu it often seemed that support didn’t know anymore about Mozu than we did. This has slowly started to change, but as a daily user you are likely to be on par with support in terms of knowing what to do when you encounter a problem. The support phone number is really most useful for having them put in a support ticket for you rather than typing it all out yourself and emailing it. It is very rare that the support reps are actually empowered to solve the problem at hand. Unless the issue you are having is user error, they will just take your information and pass it on the proper department. Your request or problem will then be ignored for months on end. Some day, it might actually get fixed but you are unlikely to be notified that this has happened. Most of these issues are assigned an internal ID that they use for tracking. Support is more than happy to pass this ID along, but it is useless. There is no way to actually see where the issue lies in the endless queue of similar issues.
Mickey Luongo | TrustRadius Reviewer

Implementation Rating

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 1 answer
Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.
Anonymous | TrustRadius Reviewer

Kibo eCommerce

Kibo eCommerce 1.0
Based on 1 answer
At the time of our implementation Mozu did not have any processes or procedures set up around going live. We basically were forced to just wing it and hope for the best
Mickey Luongo | TrustRadius Reviewer

Alternatives Considered

CS-Cart Multi-Vendor Marketplace Platform

It's a one-time payment and the entire CMS is in your control, can list unlimited products and vendors. no need to depend on an e-commerce platform to pay huge commissions. promote your own brand globally. change the looks of your listing with multiple themes, there are vast add on and page themes to enhance look and controls.
Nawang N | TrustRadius Reviewer

Kibo eCommerce

Mozu has more robust product management tools than Volusion but is worse when it comes to order management. It is still missing simple features that any platform should have on day one. They have ignored requests for improvements
Mickey Luongo | TrustRadius Reviewer

Return on Investment

CS-Cart Multi-Vendor Marketplace Platform

  • Positive impact in learning to set up a shopping cart
  • ROI is questionable, as we are still building our business model
  • Positive impact on our business model and direction
Anonymous | TrustRadius Reviewer

Kibo eCommerce

  • Supporting our eCommerce business for 11 years (first as MarketLive, now as Kibo).
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CS-Cart Multi-Vendor Marketplace Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Kibo eCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CS-Cart Multi-Vendor Marketplace Platform
8.3
Kibo eCommerce
8.0

Usability

CS-Cart Multi-Vendor Marketplace Platform
8.4
Kibo eCommerce

Support Rating

CS-Cart Multi-Vendor Marketplace Platform
8.2
Kibo eCommerce
1.0

Implementation Rating

CS-Cart Multi-Vendor Marketplace Platform
8.2
Kibo eCommerce
1.0

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