CS-Cart Multi-Vendor Marketplace Platform
10 Ratings
Kibo eCommerce
8 Ratings

CS-Cart Multi-Vendor Marketplace Platform

10 Ratings
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Score 8.3 out of 100

Based on 10 reviews and ratings

Kibo eCommerce

8 Ratings
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Score 6 out of 100

Based on 8 reviews and ratings

Feature Set Ratings

  • CS-Cart Multi-Vendor Marketplace Platform ranks higher in 4 feature sets: Online Storefront, Online Payment System, eCommerce Marketing, eCommerce Business Management
  • Kibo eCommerce ranks higher in 1 feature set: Online Shopping Cart

Online Storefront

8.4

CS-Cart Multi-Vendor Marketplace Platform

84%
8.2

Kibo eCommerce

82%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 7/9 features
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 7/9 features

Product catalog & listings

8.7
87%
10 Ratings
8.1
81%
6 Ratings

Product management

8.7
87%
10 Ratings
8.1
81%
6 Ratings

Bulk product upload

8.0
80%
9 Ratings
7.6
76%
5 Ratings

Branding

8.5
85%
10 Ratings
8.1
81%
6 Ratings

Mobile storefront

7.8
78%
8 Ratings
8.3
83%
6 Ratings

Product variations

8.2
82%
9 Ratings
8.5
85%
5 Ratings

Website integration

8.6
86%
9 Ratings
7.9
79%
4 Ratings

Visual customization

8.5
85%
10 Ratings
8.2
82%
6 Ratings

CMS

8.6
86%
10 Ratings
8.6
86%
4 Ratings

Online Shopping Cart

8.0

CS-Cart Multi-Vendor Marketplace Platform

80%
9.0

Kibo eCommerce

90%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 1/2 features
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 1/2 features

Abandoned cart recovery

7.8
78%
9 Ratings
N/A
0 Ratings

Checkout user experience

8.3
83%
10 Ratings
9.0
90%
2 Ratings

Online Payment System

8.7

CS-Cart Multi-Vendor Marketplace Platform

87%
8.4

Kibo eCommerce

84%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 1/1 features
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 1/1 features

eCommerce security

8.7
87%
9 Ratings
8.4
84%
6 Ratings

eCommerce Marketing

8.1

CS-Cart Multi-Vendor Marketplace Platform

81%
7.7

Kibo eCommerce

77%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 3/3 features
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 3/3 features

Promotions & discounts

8.5
85%
9 Ratings
8.3
83%
6 Ratings

Personalized recommendations

7.6
76%
9 Ratings
N/A
0 Ratings

SEO

8.1
81%
9 Ratings
7.0
70%
2 Ratings

eCommerce Business Management

8.0

CS-Cart Multi-Vendor Marketplace Platform

80%
7.6

Kibo eCommerce

76%
Kibo eCommerce ranks higher in 3/5 features
Kibo eCommerce ranks higher in 3/5 features

Multi-site management

8.7
87%
8 Ratings
8.1
81%
6 Ratings

Order processing

8.3
83%
10 Ratings
9.0
90%
2 Ratings

Inventory management

6.8
68%
10 Ratings
9.0
90%
1 Rating

Shipping

7.3
73%
9 Ratings
9.0
90%
1 Rating

Custom functionality

8.7
87%
9 Ratings
3.0
30%
1 Rating

Attribute Ratings

  • CS-Cart Multi-Vendor Marketplace Platform is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating

Likelihood to Recommend

8.3

CS-Cart Multi-Vendor Marketplace Platform

83%
10 Ratings
7.9

Kibo eCommerce

79%
6 Ratings

Usability

8.3

CS-Cart Multi-Vendor Marketplace Platform

83%
7 Ratings

Kibo eCommerce

N/A
0 Ratings

Support Rating

8.2

CS-Cart Multi-Vendor Marketplace Platform

82%
7 Ratings
1.0

Kibo eCommerce

10%
2 Ratings

Implementation Rating

8.2

CS-Cart Multi-Vendor Marketplace Platform

82%
1 Rating
1.0

Kibo eCommerce

10%
2 Ratings

Likelihood to Recommend

CS-Cart Multi-Vendor Marketplace Platform

For quickly setting up a most intuitive online marketplace, CS-Cart Multi-Vendor is the best one. The software is very well suited for those who have some basic knowledge about backend customization, installation, server setup, proper server configuration etc. Though I'm sure the support team will get you up and running. Only few third-party service providers are very professional, provide honest service and will help you to run your business smoothly. I would highly recommend to use CS-Cart Multi-Vendor.

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S.M. Mamunur Rasid | TrustRadius Reviewer
S.M. Mamunur Rasid
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Kibo eCommerce

The platform has flexibility at its core and we have made full use of that capability. Even if Kibo [eCommerce] hasn't been ready to provide features and functions we need, we have the opportunity to build them ourselves. The platform started as Mozu and while it was relatively well-developed for DTC, it lacked a lot of basic B2B functionality. As a result, when we were ready to move into that arena, we built a lot for ourselves (including a multi-level account system and a tool to manage it). Keep in mind, too, that Kibo eCommerce is part of a larger suite of tools. The company has purchased a mobile Point-of-Sale system, Baynote, Certona, Monetate, and an OMS. If you need a full-scale solution, they can offer a lot. As I mentioned previously, their support and documentation need shoring up. They're not terrible, but they hinder (rather than help) when it comes to fulfilling the platform's promise of letting the customers be self-service in building out their capabilities.

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Brandon Finch | TrustRadius Reviewer
Brandon Finch
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Pros

CS-Cart Multi-Vendor Marketplace Platform

  • Quick and easy set up of a multi-vendor marketplace
  • Very easy-to-use page designer
  • Huge marketplace of add-ons to cover pretty much anything you need

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Anonymous | TrustRadius Reviewer
Verified User
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Kibo eCommerce

  • Mozu offers a flexible multi site setup where you can feed multiple sites from the same product and order database.
  • Mozu allows you to create as many attributes as you would like across customer, orders, and products. This flexibility can be really powerful.

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Mickey Luongo | TrustRadius Reviewer
Mickey Luongo
View all 6 answers on this topic

Cons

CS-Cart Multi-Vendor Marketplace Platform

  • The high cost of the platform itself and plugins.
  • Unavailability of the mobile application in the basic version of the platform.
  • Relatively difficult process of installing updates if you are new to IT.

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Azat Seyitmuhammedov | TrustRadius Reviewer
Azat Seyitmuhammedov
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Kibo eCommerce

  • Prebuilt Integration - There is not currently a large number of preexisting integrations, but custom integrations are fairly quick
  • Time to Deploy - Don't get me wrong, We have deployed in the timeline we expected, but if you are trying to get something off the ground fast, Kibo might not be right for you. It is a robust platform that take some time to get up and running.
  • Complicated Shipping - if you have a complicated shipped process, you might want to look for a tool to help, Kibo does not have very robust out of the box shipping capabilities.

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Tim Lavinder | TrustRadius Reviewer
Tim Lavinder
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Pricing Details

CS-Cart Multi-Vendor Marketplace Platform

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

—

Kibo eCommerce

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Usability

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.3
Based on 7 answers
The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store.If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.

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RAGULA Ulaganathan | TrustRadius Reviewer
RAGULA Ulaganathan
View all 7 answers on this topic

Kibo eCommerce

No score
No answers yet
No answers on this topic

Support Rating

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 7 answers
inside of the support subscription, they give me all the time a fast answer and you can ask in a community forum also other users. But i miss a free support/chat like other solutions.

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Anonymous | TrustRadius Reviewer
Verified User
View all 7 answers on this topic

Kibo eCommerce

Kibo eCommerce 1.0
Based on 2 answers
One positive note is that I have always been able to get someone on the phone in support whenever I have called, even at 1 AM. Getting someone on the phone is only half the battle though. In the first few months of using Mozu it often seemed that support didn’t know anymore about Mozu than we did. This has slowly started to change, but as a daily user you are likely to be on par with support in terms of knowing what to do when you encounter a problem. The support phone number is really most useful for having them put in a support ticket for you rather than typing it all out yourself and emailing it. It is very rare that the support reps are actually empowered to solve the problem at hand. Unless the issue you are having is user error, they will just take your information and pass it on the proper department. Your request or problem will then be ignored for months on end. Some day, it might actually get fixed but you are unlikely to be notified that this has happened. Most of these issues are assigned an internal ID that they use for tracking. Support is more than happy to pass this ID along, but it is useless. There is no way to actually see where the issue lies in the endless queue of similar issues.

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Mickey Luongo | TrustRadius Reviewer
Mickey Luongo
View all 2 answers on this topic

Implementation Rating

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 1 answer
Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Kibo eCommerce

Kibo eCommerce 1.0
Based on 2 answers
At the time of our implementation Mozu did not have any processes or procedures set up around going live. We basically were forced to just wing it and hope for the best

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Mickey Luongo | TrustRadius Reviewer
Mickey Luongo
View all 2 answers on this topic

Alternatives Considered

CS-Cart Multi-Vendor Marketplace Platform

It's a one-time payment and the entire CMS is in your control, can list unlimited products and vendors. no need to depend on an e-commerce platform to pay huge commissions. promote your own brand globally. change the looks of your listing with multiple themes, there are vast add on and page themes to enhance look and controls.

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Nawang N | TrustRadius Reviewer
Nawang N
View all 10 answers on this topic

Kibo eCommerce

We had a custom, in-house ecommerce website before moving to Kibo. It was brittle, slow, and wasn't going to scale nearly well enough or fast enough to keep up with our requirements

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Brandon Finch | TrustRadius Reviewer
Brandon Finch
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Return on Investment

CS-Cart Multi-Vendor Marketplace Platform

  • Positive impact in learning to set up a shopping cart
  • ROI is questionable, as we are still building our business model
  • Positive impact on our business model and direction

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Anonymous | TrustRadius Reviewer
Verified User
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Kibo eCommerce

  • Kibo has always delivered rapid & exceptional support to our organization
  • Kibo has been cost-competitive when considering other vendors
  • The platform continues to add value without requiring substantial additional investments

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Anonymous | TrustRadius Reviewer
Verified User
View all 6 answers on this topic

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