From Mozu to Kibo: A Build-Your-Own Adventure
Overall Satisfaction with Kibo eCommerce
We use the Kibo eCommerce platform - formerly Mozu - to power our two DTC websites and two B2B websites, along with several international content sites and web-based tools for partners, both domestic and international. We have used the inherent flexibility of the platform to support our particular business rules and use-cases.
Pros
- API-first architecture
- Flexibility around roll-your-own business logic
- Promotions engine handles our needs.
- OOTB integrations are plentiful.
Cons
- Documentation can be old.
- API documentation needs to include sample code, specifying required data/fields.
- Tier-1 support is slow to review tickets and can't help with technical issues.
- We've been able to scale out and up much quicker than we were able to do with our custom, in-house solution.
We had a custom, in-house ecommerce website before moving to Kibo. It was brittle, slow, and wasn't going to scale nearly well enough or fast enough to keep up with our requirements.
Do you think Kibo eCommerce delivers good value for the price?
Yes
Are you happy with Kibo eCommerce's feature set?
Yes
Did Kibo eCommerce live up to sales and marketing promises?
Yes
Did implementation of Kibo eCommerce go as expected?
Yes
Would you buy Kibo eCommerce again?
Yes
Comments
Please log in to join the conversation