CS PracticeWorks Software vs. TriZetto Core Administration (Facets, QNXT and QicLink)

PracticeWorks is best suited for a smaller office who wants easy to use software without a lot of bells and whistles. It is very user friendly but is limited with customization options. There are better software systems for an office that wants to incorporate extensive marketing with the software. Overall it is easy to use.

Incentivized

It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.

Incentivized

• Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status.
• Imaging - we also implement Kodak Imaging through PW and it is great.
• Overall layout is easy to use.

Incentivized

• Reduced claims errors and quick reprocessing
• Easily monitor a 6-7 figure AR
• View productivity across multiple departments

Incentivized

• The patient handouts such as treatment plans and billing are very outdated looking.
• Buggy at times
• Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly.

Incentivized

• Customer service is exceptional, no issues here
• Web portal is easy to use, again very satisfied
• I would like to see more opportunites for training videos/ best use training

Incentivized

We evaluated Dentrix at the time of purchase. At that time PracticeWorks had bought out our software vendor. We chose to go with Practice Works since they would get a better conversion of our current patients. As time has passed, we have been told Dentrix has more customization options.

Incentivized

There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.

Incentivized

• PracticeWorks helps us keep up to date with patient recall and keeping the schedule full.
• PracticeWorks tracks treatment needed.
• PracticeWorks Office Expert tracks daily/weekly goals and things to do easily.

Incentivized

• Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
• Our ROI increased modestly with this service, although our team performs quite well with previous product

Incentivized