CTERA Edge X Series (Cloud Storage Gateways) vs. SUSE Linux Enterprise Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CTERA Edge X Series
Score 8.0 out of 10
N/A
Israeli company CTERA offers a cloud storage gateway and NAS appliance the Edge X Series.N/A
SUSE Linux Enterprise Server
Score 8.7 out of 10
N/A
The SUSE Linux Enterprise Server is distribution of the Linux operating system originally developed in Germany.N/A
Pricing
CTERA Edge X Series (Cloud Storage Gateways)SUSE Linux Enterprise Server
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CTERA Edge X SeriesSUSE Linux Enterprise Server
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CTERA Edge X Series (Cloud Storage Gateways)SUSE Linux Enterprise Server
Top Pros
Top Cons
Best Alternatives
CTERA Edge X Series (Cloud Storage Gateways)SUSE Linux Enterprise Server
Small Businesses
DiskStation
DiskStation
Score 9.1 out of 10
Ubuntu
Ubuntu
Score 9.0 out of 10
Medium-sized Companies
DiskStation
DiskStation
Score 9.1 out of 10
Red Hat Enterprise Linux (RHEL)
Red Hat Enterprise Linux (RHEL)
Score 9.2 out of 10
Enterprises
DiskStation
DiskStation
Score 9.1 out of 10
Red Hat Enterprise Linux (RHEL)
Red Hat Enterprise Linux (RHEL)
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CTERA Edge X Series (Cloud Storage Gateways)SUSE Linux Enterprise Server
Likelihood to Recommend
1.0
(1 ratings)
9.1
(15 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(3 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
CTERA Edge X Series (Cloud Storage Gateways)SUSE Linux Enterprise Server
Likelihood to Recommend
CTERA
This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
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SUSE
SLES has been the only OS for our large SAP landscape in North America and has been adopted by the rest of our global divisions because of our performance. We have not encountered any scenarios where SLES is not a good choice. We only use other OS when the vendor will not support SLES.
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Pros
CTERA
  • Standard File Backup
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SUSE
  • Consistently performs well across various CPU architectures.
  • It's very well supported both by the parent company, as well as SAP and other third-party companies.
  • It is upgradeable across versions. We've performed upgrades from version 10 to 11 and from 11 to 12 without any major issues.
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Cons
CTERA
  • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
  • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
  • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
  • Documentation, plenty of fodder but no real tech there.
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SUSE
  • The support window for service packs after a new SP is released is too short.
  • Community engagement is low.
  • There are times when supported packages fall too far behind and create compatibility issues with applications. The Open Build Service usually provides a way around this, though.
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Usability
CTERA
No answers on this topic
SUSE
For the breadth of services, features and overall performance, I believe Suse Linux is a great choice for any enterprise. It still has to grow a bit in areas like online help forums and documents, but we are pretty much satisfied with our choice.
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Support Rating
CTERA
No answers on this topic
SUSE
Support personnel are helpful and fairly fast to bring resolution to non-emergency issues. Patches are created and posted in a timely fashion. We so far have not had any major problems that needed support
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Online Training
CTERA
No answers on this topic
SUSE
Third party training was fast but mostly unnecessary as we were already Unix trained and Linux familiar
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Alternatives Considered
CTERA
Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
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SUSE
We went straight to SLES when we initially started migrating oracle to hana since at that time, HANA came on a pre-installed server that had to be purchased from an official vendor, and SLES was the only allowed OS. We stuck with SLES after we became certified to do our own installations because so far, SLES was a good fit for us.
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Scalability
CTERA
No answers on this topic
SUSE
We have successfully deployed on physical servers, VMs and in cloud all over the globe from templates of our own design
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Return on Investment
CTERA
  • NONE, it about put us out of business
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SUSE
  • Compared to others, use is more stable and scalable; easy to manage.
  • The administration tools are very useful in helping the staff performance.
  • SLES proved to be a very extendable product, supporting all of our infrastructure.
  • The major reason I chose to use the product was the extensive enterprise peripheral support.
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