3 Ratings
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Score 8 out of 100
28 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

CTERA Edge X Series

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
Lee Taylor | TrustRadius Reviewer

SUSE Linux Enterprise Server

It is well suited for an administrator team that is accustomed to pointing and clicking on items in a GUI fashion. All of the configurations can be performed this way if one chooses not to go the CLI method way. SUSE Linux works well with Microsoft environments and it's really easy to join a SUSE Linux server to an AD infrastructure as a member server and configure user authentication so that the server's resources can be accessed.
Roger Mialkowski | TrustRadius Reviewer

Pros

CTERA Edge X Series

  • Standard File Backup
Lee Taylor | TrustRadius Reviewer

SUSE Linux Enterprise Server

  • Consistently performs well across various CPU architectures.
  • It's very well supported both by the parent company, as well as SAP and other third-party companies.
  • It is upgradeable across versions. We've performed upgrades from version 10 to 11 and from 11 to 12 without any major issues.
Anonymous | TrustRadius Reviewer

Cons

CTERA Edge X Series

  • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
  • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
  • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
  • Documentation, plenty of fodder but no real tech there.
Lee Taylor | TrustRadius Reviewer

SUSE Linux Enterprise Server

  • I haven't really faced problems with Suse Linux. But one of our applications generates Excel and Word doc reports on the server. We had a little challenge making it work on Suse Linux, as Suse Linux doesn't support Windows utilities directly.
Amanda Decker | TrustRadius Reviewer

Usability

CTERA Edge X Series

No score
No answers yet
No answers on this topic

SUSE Linux Enterprise Server

SUSE Linux Enterprise Server 8.0
Based on 1 answer
For the breadth of services, features and overall performance, I believe Suse Linux is a great choice for any enterprise. It still has to grow a bit in areas like online help forums and documents, but we are pretty much satisfied with our choice.
Amanda Decker | TrustRadius Reviewer

Support Rating

CTERA Edge X Series

No score
No answers yet
No answers on this topic

SUSE Linux Enterprise Server

SUSE Linux Enterprise Server 8.6
Based on 2 answers
It's great for basic support issues. But it's less suited for anything that is either obscure or uncommon, and it is very hard to escalate, unless you've built a relationship with your vendor/salesperson.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CTERA Edge X Series

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
Lee Taylor | TrustRadius Reviewer

SUSE Linux Enterprise Server

SLES is comparable to RedHat, where both of them have massive customer loyalty in their own niche markets. However, RedHat is much widely used, even though both of them are RPM-based. RedHat has the backing of the USA tech companies which just make them a giant compared to SLES. However, sometimes the application development is much easier in SLES compared to RedHat. Also if you are in the market for a very long term solution based on my experience I would say it is better to go for SLES.
Anonymous | TrustRadius Reviewer

Return on Investment

CTERA Edge X Series

  • NONE, it about put us out of business
Lee Taylor | TrustRadius Reviewer

SUSE Linux Enterprise Server

  • Compared to others, use is more stable and scalable; easy to manage.
  • The administration tools are very useful in helping the staff performance.
  • SLES proved to be a very extendable product, supporting all of our infrastructure.
  • The major reason I chose to use the product was the extensive enterprise peripheral support.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer

Pricing Details

CTERA Edge X Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SUSE Linux Enterprise Server

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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