TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cursor

    Score9.5 out of 10
    N/ACursor is an IDE and code editor built for programming with AI. Cursor includes an autocomplete that predicts the next edit. Once enabled, it is always on and will suggest edits to code across multiple lines.

    $20

    per month

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    CursorTidio
    Editions & Modules
    Pro
    $20
    per month
    Teams
    $40
    per month per user
    Pro+
    $60
    per month
    Ultra
    $200
    per month
    Enterprise
    Custom
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    CursorTidio
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEvery plan includes a set amount of model usage. Additional usage is based on the models and features used. The Bugbot add-on is available at $40 per month, per user, or with Custom pricing for Enterprise customers. A discount is available for annual billing.All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Community Pulse
    CursorTidio
    Considered Both Products
    SpaceX
    No answer on this topic
    Tidio
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    CursorTidio
    Small Businesses
    No answers on this topic
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Fin
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CursorTidio
    Likelihood to Recommend
    9.5
    (10 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    CursorTidio
    Likelihood to Recommend
    SpaceX
    Less appropriate for people who don't use LLMs to code but instead to create artifacts. Cursor is a fluid development platform, not something that will create an artifact to run in the cloud. Well designed to work on teams, to manage the code and how the LLMs interact with the code itself. Great for deep vibe coding.
    Incentivized
    Read full review
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    SpaceX
    • API creation.
    • Integrations
    • Plan mode for large tasks.
    • Refactoring.
    Incentivized
    Read full review
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    SpaceX
    • The CLI agent can be quite finicky via ACP.
    • It can be hard to understand how much different models will cost.
    • Support can be unresponsive.
    Incentivized
    Read full review
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Likelihood to Renew
    SpaceX
    Cursor is the best AI-powered IDE available today. The agents intelligently absorb context from the code, memory, and rules, and are capable of iterating with subagents until acceptance criteria is met.
    Incentivized
    Read full review
    Tidio
    No answers on this topic
    Usability
    SpaceX
    Cursor is useful for all our developer team. Each and every team member use Cursor for coding and also Cursor has various models like composer, codex, claude and openai models which helps a lot for quality codings. Also Cursor help to create documents in md file format with markdown and preview which helps a lot.
    Incentivized
    Read full review
    Tidio
    No answers on this topic
    Alternatives Considered
    SpaceX
    graphical user interface is really the thing that setting apart because other code harnesses are really focused on commandline interfaces but whenever you want a good graphical interface with all of the tools and workflow that us software developers we want I think that Cursor is the one that has done it the best out of all of the code harnesses that we’ve tried
    Incentivized
    Read full review
    Tidio
    Incentivized
    Read full review
    Return on Investment
    SpaceX
    • Development speed increased at least 25%
    • The result of the final Product is better than before/without it
    • We use it as a standard now
    Incentivized
    Read full review
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    Tidio Screenshots

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