Customer.io vs. Ungapped
Customer.io vs. Ungapped
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month | |
Ungapped | Mid-Size Companies (51-1,000 employees) | Ungapped is a platform for email marketing, invitations, surveys, signup forms, and text messages. Users can create mailings, newsletters and invitations. This solution includes ready to use templates, and has a drag and drop editing tool. The survey tool allows users to produce and publish surveys and signup forms. Users can reach their target audience with the text message tool which includes custom fields that can be personalized. Lastly, Ungapped provides detailed… | $0 |
Customer.io | Ungapped | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | The Basic tier is free and up to 500 contacts with Ungapped ads in emails and webpages. The Pro tier starts at $55 for 500 contacts up to $850 for 200k contacts (limit for Pro). The Enterprise tier starts at $555 for 500 contacts up to $1300 for 200k contacts and then roughly $50 per 50k contacts above that. | ||||||||||||||
More Pricing Information |
Customer.io | Ungapped | |
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Top Pros |
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Top Cons |
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Customer.io | Ungapped | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Vbout Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | PFL Direct Mail Platform Score 9.3 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | PFL Direct Mail Platform Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customer.io | Ungapped | |
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Likelihood to Recommend | 9.8 (8 ratings) | - (0 ratings) |
Customer.io | Ungapped | |
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Likelihood to Recommend | Customer.io | Ungapped No answers on this topic |
Pros | Customer.io | Ungapped No answers on this topic |
Cons | Customer.io | Ungapped No answers on this topic |
Alternatives Considered | Customer.io | Ungapped No answers on this topic |
Return on Investment | Customer.io | Ungapped No answers on this topic |
ScreenShots | Customer.io Screenshots | Ungapped Screenshots |