CUX.io vs. SessionCam (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CUX
Score 7.5 out of 10
N/A
CUX is a UX Automation tool that helps users to improve conversion, turn frustrated users into happy customers, and build market advantage thanks to pre-analyzing UX and finding the behavioral patterns. Quantifying UX, benchmarks and custom segmentation is offered to help boost a positive customer experience with an app, and increase sales.N/A
SessionCam (discontinued)
Score 9.0 out of 10
N/A
SessionCam was a SaaS based solution that offers a suite of analytics tools including session replay, heat-mapping, conversion funnels and form analytics all designed to allow brands to optimize their website. Capabilities of the former SessionCam product are now provided by Glassbox, after the late 2020 acquisition.N/A
Pricing
CUX.ioSessionCam (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CUXSessionCam (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
CUX.ioSessionCam (discontinued)
Best Alternatives
CUX.ioSessionCam (discontinued)
Small Businesses
Fullstory
Fullstory
Score 9.1 out of 10
Smartlook
Smartlook
Score 8.6 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.9 out of 10
Siteimprove
Siteimprove
Score 9.0 out of 10
Enterprises
Whatfix
Whatfix
Score 9.9 out of 10
Contentsquare
Contentsquare
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CUX.ioSessionCam (discontinued)
Likelihood to Recommend
7.5
(2 ratings)
9.0
(4 ratings)
Support Rating
-
(0 ratings)
8.6
(2 ratings)
User Testimonials
CUX.ioSessionCam (discontinued)
Likelihood to Recommend
cux.io
It's great to have such a tool in your closet as a UX designer or else it's hard to find those pain points. The tool was very helpful in finding weak points at specific sites, collecting data, and presenting it to show the severity of the issue. Additionally, it revealed unnoticed errors and inconsistencies and contributed to quick fixes.
Read full review
Discontinued Products
SessionCam works well for helping you figure out what is and isn't working with a small or mid-sized business website. It can give you valuable insights regarding the flow of the user's movements on the site, and where the user might hit a dead end. Its reporting capabilities might not be powerful enough for more complex situations.
Read full review
Pros
cux.io
  • Allows user recordings which enable you to see exactly how features are being used
  • Easy to navigate user interface
  • Strong built-in analysis features that allow the design team to pull and analyze data easily
Read full review
Discontinued Products
  • Session replay.
  • Integration with Google Analytics.
  • Struggle score.
Read full review
Cons
cux.io
  • There are a lot of features; it does take some time to understand what is there in order to make the most use of everything
  • Some additional user tutorials might be useful to introduce new users to all the features
  • Data loading can be a bit smoother and faster
Read full review
Discontinued Products
  • They only did one part of an audit and said they were going to finish it, but never did. I've followed up with the account person and haven't heard back. This is a recent development this didn't happen with 2 other audits they did.
  • It has aspects to try and narrow down the data, but it's still a lot of data to parse, so in the end, it still takes a lot of time to truly use it.
Read full review
Support Rating
cux.io
No answers on this topic
Discontinued Products
Very good support and super helpful implementation specialists.
Read full review
Alternatives Considered
cux.io
CUX.io has a really clean UI that was easy to use and a good fit for what we needed. It combined features that we had from other products and was well-geared towards automating the type of analysis that we were interested in. It also had great customer support that really helped us to get started without any hurdles.
Read full review
Discontinued Products
I have never used any other similar tool and I am happy to say they proved exactly what we need.
Read full review
Return on Investment
cux.io
  • Decreased the time it takes the organization and team to arrive at user behavior conclusions/insights
  • Decreased the time we needed to spend in order to monitor how new features quantitatively impact user behavior
  • Enabled the organization to make more data-driven decisions
Read full review
Discontinued Products
  • Allowed us to improve our website in-house
  • Relatively low cost solution
  • Customer engagement and sales on website increased
Read full review
ScreenShots

SessionCam (discontinued) Screenshots

Screenshot of Mouse movement heatmap