See your revenues and conversion going up after using CUX.io, give it a shot at least once.
December 06, 2022

See your revenues and conversion going up after using CUX.io, give it a shot at least once.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with CUX.io

It's a user behavior analysis tool that we use to understand our users. As a UX designer, it helps a lot. One of the key features of this tool is that it is able to highlight where the user's pain points are within your site and give you tips on how to improve them, which makes it a great investment. It will also convert hard-to-understand emotions into easily approachable metrics.

Pros

  • To identify the user pain points and solve them for better conversion
  • To help improve our UX game and marketing stratagies
  • Easy to use and shows all analytics data very simplified.

Cons

  • Only sometimes, data loading takes longer than usual.
  • Overall nothing to complain about
  • Data-driven customer journey mapping
  • Increase revenue with customers' behavior insights on Ecommerce sites
  • Analytics
  • Mostly positive and hard to point out any negatives so far
  • Conversion rate and revenues went up after optimizing the site with this tool

Do you think CUX.io delivers good value for the price?

Not sure

Are you happy with CUX.io's feature set?

Yes

Did CUX.io live up to sales and marketing promises?

Yes

Did implementation of CUX.io go as expected?

Yes

Would you buy CUX.io again?

Yes

It's great to have such a tool in your closet as a UX designer or else it's hard to find those pain points. The tool was very helpful in finding weak points at specific sites, collecting data, and presenting it to show the severity of the issue. Additionally, it revealed unnoticed errors and inconsistencies and contributed to quick fixes.

Comments

More Reviews of CUX