CyberArk Privileged Access Management vs. OpenText Identity and Access Management

The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.

Incentivized

Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.

• Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
• Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
• Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.

Incentivized

• Good personnel/team
• Small company type customer service gives ease of access and sense of urgency

• GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
• More options when storing passwords - especially for network based passwords
• Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)

Incentivized

• Additional automation capabilities on the platform
• More configuration-driven approach
• Passwordless authentication

Product needs high level of customization to compete with other products in this space.

Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.

Incentivized

• Dedicated customer success manager and deployment manager
• 1-800-like 24/7 support
• Very responsive technical team

It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.

Incentivized

OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo

• Decreased the probability of an external cyber attack to privileged accounts..
• Management can control privileged account life cycle management more effectively
• Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
• Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
• Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.

Incentivized

• Support team has excelled and exceeded expectations
• Team has been nimble and flexible
• Costs continue to accelerate on lack of product featrures