38 Ratings
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Score 8.1 out of 100
2 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

CyberArk Privileged Account Security

The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
Craig Lockley | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.
Gopal Padinjaruveetil | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

CyberArk Privileged Account Security
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.2
ID-Management Access Control
CyberArk Privileged Account Security
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3
ID Management Single-Sign On (SSO)
CyberArk Privileged Account Security
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.7
Multi-Factor Authentication
CyberArk Privileged Account Security
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3
Password Management
CyberArk Privileged Account Security
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.7
Account Provisioning and De-provisioning
CyberArk Privileged Account Security
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
5.5
ID Management Workflow Automation
CyberArk Privileged Account Security
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3
ID Risk Management
CyberArk Privileged Account Security
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.7

Pros

CyberArk Privileged Account Security

  • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
  • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
  • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
Anonymous | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

  • Good personnel/team
  • Small company type customer service gives ease of access and sense of urgency
Brian LasALA | TrustRadius Reviewer

Cons

CyberArk Privileged Account Security

  • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
  • More options when storing passwords - especially for network based passwords
  • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
Anonymous | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

  • Additional automation capabilities on the platform
  • More configuration-driven approach
  • Passwordless authentication
Gopal Padinjaruveetil | TrustRadius Reviewer

Usability

CyberArk Privileged Account Security

No score
No answers yet
No answers on this topic

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

OpenText Identity and Access Management (IAM) Platform, formerly Covisint 6.8
Based on 2 answers
Product needs high level of customization to compete with other products in this space.
Brian LasALA | TrustRadius Reviewer

Support Rating

CyberArk Privileged Account Security

CyberArk Privileged Account Security 8.4
Based on 7 answers
Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
Larissa Ruelas | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

OpenText Identity and Access Management (IAM) Platform, formerly Covisint 7.3
Based on 2 answers
  • Dedicated customer success manager and deployment manager
  • 1-800-like 24/7 support
  • Very responsive technical team
Gopal Padinjaruveetil | TrustRadius Reviewer

Alternatives Considered

CyberArk Privileged Account Security

It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.
Anonymous | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

OKTAOracle Cloud Based Identity PlatformsSalesforce IAMWe did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
Gopal Padinjaruveetil | TrustRadius Reviewer

Return on Investment

CyberArk Privileged Account Security

  • Decreased the probability of an external cyber attack to privileged accounts..
  • Management can control privileged account life cycle management more effectively
  • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
  • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
  • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
Sujeet Swain | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

  • Support team has excelled and exceeded expectations
  • Team has been nimble and flexible
  • Costs continue to accelerate on lack of product featrures
Brian LasALA | TrustRadius Reviewer

Pricing Details

CyberArk Privileged Account Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CyberArk Privileged Account Security
8.2
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3

Usability

CyberArk Privileged Account Security
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
6.8

Support Rating

CyberArk Privileged Account Security
8.4
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3

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