TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CyberArk Workforce Identity

    Score8 out of 10
    N/ACyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity,…N/A

    Cymbio

    Score5 out of 10
    N/ACymbio in Tel Aviv aims to accelerate digital sales for brands with their end-to-end drop ship and marketplace automation platform. Cymbio automates the full retail set-up for brands without changing any current systems or processes, streamlining product data, imagery, mapping, taxonomy, inventory syncing, orders, billing, tracking, and returns.N/A
    Pricing
    CyberArk Workforce IdentityCymbio
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CyberArk Workforce IdentityCymbio
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CyberArk Workforce IdentityCymbio
    Identity Management
    Comparison of Identity Management features of CyberArk Workforce Identity and Cymbio
    Feature
    CyberArk Workforce Identity
    9.0
    3 Ratings
    9% above category average
    Cymbio
    -
    Ratings
    ID-Management Access Control9.03 Ratings00 Ratings
    ID Management Single-Sign On (SSO)9.02 Ratings00 Ratings
    Multi-Factor Authentication9.02 Ratings00 Ratings
    Password Management9.02 Ratings00 Ratings
    Account Provisioning and De-provisioning9.03 Ratings00 Ratings
    ID Management Workflow Automation9.03 Ratings00 Ratings
    ID Risk Management9.03 Ratings00 Ratings
    Best Alternatives
    CyberArk Workforce IdentityCymbio
    Small Businesses
    JumpCloud
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CyberArk Workforce IdentityCymbio
    Likelihood to Recommend
    9.0
    (43 ratings)
    5.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    9.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    CyberArk Workforce IdentityCymbio
    Likelihood to Recommend
    Cyberark
    Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
    Incentivized
    Read full review
    Cymbio
    It is less expensive and more accurate than paying staff to update inventory numbers in Mirakl and then type the orders into an ERP. A product like this is needed. Ideally, Mirakl Connect would improve their product so that it mapped orders into one customer record, but until that time, this is the best option that I have found.
    Incentivized
    Read full review
    Pros
    Cyberark
    • User provisioning is accurate, effective, and fully customizable.
    • Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
    • The user interface is clean and easy to navigate.
    • Support is helpful and prompt.
    Incentivized
    Read full review
    Cymbio
    • Automated processes like uploading inventory numbers frequently
    • Cymbio is able to map the dropship orders to the company customer record in Shopify and does not create a new record for every customer (like Mirakl Connect does)
    • I like that the orders come through to Shopify without being marked as "Paid". I find this accounting easier to manually "pay" them in my system when I actually receive the payment from the vendor (this is another key difference between Cymbio and Mirakl Connect)
    Incentivized
    Read full review
    Cons
    Cyberark
    • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
    Incentivized
    Read full review
    Cymbio
    • Customer Service. It would be great if they had service hours that matched business hours in the USA, but even accounting for the time difference, the customer service is not quick or friendly.
    • They take away services. I am not sure if they hook you with extra services and then take them away over time or if it just happened to be that I started at a time they offered a lot more for the same price. When I started, they completely handled setting up a new retailer. Then they would set up the data, but I had to reformat all of images. Then they did nothing to set up a new retailer. Not only do you now have to set up in Mirakl all on your own, when you send them the file from Mirakl to map, you then have to go into Cymbio and upload the prices as well - a whole new extra step.
    • A more user-friendly customer interface. In my opinion, there is not much of a user interface at all. I think the interface for pricing uploads is terrible and cumbersome and they are not open to any feedback about that. It would be great if you could directly change a price, but even to change one price, you have to format an upload file. And that's all you can really do there. All other requests to add to assortments, etc are done though what looks like Google forms.
    Incentivized
    Read full review
    Likelihood to Renew
    Cyberark
    Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
    Incentivized
    Read full review
    Cymbio
    No answers on this topic
    Usability
    Cyberark
    No answers on this topic
    Cymbio
    In my opinion, not easy to use. Based on my experience, they started with employees only directly using the system. Having an app to have customers log in and do tasks on their own seems like an afterthought that has not been well executed. However, once you have these things in place, you really don't have to mess with it very often. If you change your prices frequently, it might be more of an issue.
    Incentivized
    Read full review
    Support Rating
    Cyberark
    The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
    Incentivized
    Read full review
    Cymbio
    No answers on this topic
    Alternatives Considered
    Cyberark
    Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
    Incentivized
    Read full review
    Cymbio
    Mirakl Connect created a new customer record for every order. This was messy, difficult to figure out which customers went with which retailer and I was concerned about having my retail partner's customer data mixed in with my own. For me, this was a deal breaker which was such a bummer since this is a free product!
    Incentivized
    Read full review
    Return on Investment
    Cyberark
    • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
    • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
    Incentivized
    Read full review
    Cymbio
    • Better customer service because our inventory is accurate
    • It pays for itself in saved staff time compared to doing all of these steps manually
    • It is much more accurate to have the data transmitted electronically, there is no concern for mistyping
    Incentivized
    Read full review
    ScreenShots

    CyberArk Workforce Identity Screenshots

    Screenshot of Admin PortalScreenshot of Identity LoginScreenshot of SWS PortalScreenshot of UBA PortalScreenshot of User Portal