Name: Cymbio
Rating: 5 (1 reviews)
Author: Cymbio

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Text Editors

Development

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Enterprise Asset Management

Facility Management

PDF Editors

Enterprise

Accounting

Anti-Money Laundering (AML)

Cryptocurrency Wallets

Financial Risk Management

Hedge Fund

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printers

Application Virtualization

Change Management

Cloud Storage

Complex Event Processing

Component Content Management

Data Governance

Data Pipeline

Density-Optimized Servers

Disk Based Backup

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed File Transfer (MFT)

Metadata Management

Network Performance Monitoring

OpenStack Cloud

Product Implementation Services

Test Management

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Channel Management

Content Management

Contest Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Referral Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales

Certificate Lifecycle Management

Security

Car Rental

Catering

Construction Accounting

Multiple Listing Service (MLS)

Online Fax

Vertical-Specific

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Based on user reviews, there are several recommendations for Cymbio:

1. Users emphasize the importance of excellent customer service for business success and attribute part of their own success to Cymbio's great customer service. They appreciate the smooth transaction process provided by Cymbio, which has helped them grow their business.

2. Many users recommend Cymbio as a good choice for those looking to partner and grow their business. They praise Cymbio for proactively recommending new potential partners, resulting in increased revenue for their businesses.

3. Users highly recommend Cymbio as a great company to work with. They quote an email stating that Cymbio employees are the most efficient people they have worked with. The proactive approach of investigating and providing options for building connections with trading partners, even if there isn't an existing connection, is also appreciated by users.

Cymbio has been a game-changer for small businesses with its streamlined drop ship program. Users have reported that the software has helped to automate several time-consuming steps in the order intake process for retailers, saving them time and hassle. By transmitting inventory counts and managing all sales channels in one place, users have found that Cymbio eliminates the risk of overselling products, thus helping to scale their business effectively.

One of the biggest problems that Cymbio has solved for its users is integration issues with drop ship partners. Before using Cymbio, manual entry was required for each partner. However, users have reported that the software now handles everything seamlessly, eliminating the need to become experts on different platforms. Additionally, Cymbio automates bulk publishing item listings, helping users to onboard new partnerships with ease while vetting inquiries to avoid being bombarded by requests that would not be beneficial. Overall, Cymbio has relieved users of internal frustration regarding technology and compatibility with other retailers while facilitating the seamless integration of new partners.

Efficient EDI management: Customers have praised Cymbio for taking the stress out of managing EDI between their marketplaces and Shopify store. Multiple users have appreciated their proactive approach and hands-on support, from start to finish including integration development. 

Outstanding customer service: Several reviewers have noted that Cymbio has excellent customer service. The team is experienced, kind, responsive, and always available to assist with any issues related to inventory management or integration matters.

Seamless inventory management: Many customers appreciate how Cymbio provides seamless inventory management tools that allow them to expand their dropship and marketplace relationships. They find it outstanding for their business needs and note that it helps them manage all orders through a single admin panel on Shopify.

Limited order information: Some users have expressed that the Cymbio backoffice has limited order information, which can be frustrating when trying to manage orders efficiently.

Inefficient label and packing slip printing: According to some reviewers, the current method of printing labels and packing slips in Cymbio requires copying and pasting links, making the process inefficient. Users have suggested a better way to print these items or a batch printing feature would be helpful.

Limited image resizing functionality: Some users have indicated that they desire more robust image resizing functionality within Cymbio. Specifically, they would like help with using images from Shopify by style. This feature could streamline their business needs but is currently lacking in the software.

Cymbio in Tel Aviv aims to accelerate digital sales for brands with their end-to-end drop ship and marketplace automation platform. Cymbio automates the full retail set-up for brands without changing any current systems or processes, streamlining product data, imagery, mapping, taxonomy, inventory syncing, orders, billing, tracking, and returns.

Free

Team

Business

Sana Commerce is an eCommerce platform that provides an integrated shopping cart software for both Microsoft Dynamics and SAP.

Essential

Advanced

Sana Commerce Cloud

Cymbio

Ecommerce integration and migration tools and services assist online retailers with replatforming (i.e. moving ecommerce data from an old system to a new one), with cross-channel selling, or with integrating ecommerce systems with other business systems (e.g. CRMs, marketing automation platforms, etc.).

Ecommerce Integration and Migration

Wholesale

Likelihood to Recommend

Usability

Shopify

Mirakl Marketplace Platform

Faire

XoroERP

Cymbio 2025-01-21 17:24:13

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Ecommerce Integration and Migration Tools

We are using Cymbio to connect our Shopify store to Mirakl for drop shipping. It works very well in both directions: exporting our inventory data out to Mirakl so that we always have accurate inventory numbers and importing our orders to Shopify so that we are not having to type in orders that are coming from Mirakl.

Automated processes like uploading inventory numbers frequently
Cymbio is able to map the dropship orders to the company customer record in Shopify and does not create a new record for every customer (like Mirakl Connect does)
I like that the orders come through to Shopify without being marked as "Paid". I find this accounting easier to manually "pay" them in my system when I actually receive the payment from the vendor (this is another key difference between Cymbio and Mirakl Connect)

Customer Service. It would be great if they had service hours that matched business hours in the USA, but even accounting for the time difference, the customer service is not quick or friendly.
They take away services. I am not sure if they hook you with extra services and then take them away over time or if it just happened to be that I started at a time they offered a lot more for the same price. When I started, they completely handled setting up a new retailer. Then they would set up the data, but I had to reformat all of images. Then they did nothing to set up a new retailer. Not only do you now have to set up in Mirakl all on your own, when you send them the file from Mirakl to map, you then have to go into Cymbio and upload the prices as well - a whole new extra step.
A more user-friendly customer interface. In my opinion, there is not much of a user interface at all. I think the interface for pricing uploads is terrible and cumbersome and they are not open to any feedback about that. It would be great if you could directly change a price, but even to change one price, you have to format an upload file. And that's all you can really do there. All other requests to add to assortments, etc are done though what looks like Google forms.

Better customer service because our inventory is accurate
It pays for itself in saved staff time compared to doing all of these steps manually
It is much more accurate to have the data transmitted electronically, there is no concern for mistyping

Cymbio

Overview

What is Cymbio?