CyberArk Workforce Identity vs. ManageEngine ADSelfService Plus

Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.

Incentivized

If you need users to reset passwords but don't have VPN access to your network, this is one of the best options. It also works very well for helping a locked-out user, provided they have taken the time to set up their account. Then, of course, they need to remember the details, but when they have dotted all of the i's, it just works.

Incentivized

• User provisioning is accurate, effective, and fully customizable.
• Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
• The user interface is clean and easy to navigate.
• Support is helpful and prompt.

Incentivized

• Remote password changes when not connected to a VPN or at a remote office
• MFA for certain user groups allows standard users to work normally without additional effort
• Excellent reporting
• MFA for certain services such as terminal access greatly enhances security to these servers.

Incentivized

• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

Incentivized

• Assist with post-implementation reviews to ensure we configured everything correctly
• Better integration with mobile devices such as an app to change M365 passwords for our mobile-only users
• It would be great if password changes of mobile users updates the AD so these accounts don't reflect as dormant AD accounts.

Incentivized

Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.

Incentivized

For end users the product is very easy to use. For administration, you may need to do some looking around or contact support to achieve complex tasks. However the product is very flexible. Every dialog box, banner, etc can be customized if needed. Also, support is very good at helping with any issues.

The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.

Incentivized

Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.

Incentivized

I did some research but did not find any other solutions that worked the same way or did what I needed it to do. I've used other manage engine products in the past and knew I could trust their software.

Incentivized

• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Incentivized

• Much fewer help tickets for users with expiring passwords.
• The automated emails mean we don't miss anyone whose password is expiring.
• We've also used the MFA option for admin access to servers, adding that little extra peace of mind that they are secure.

Incentivized