CyberArk Workforce Identity vs. Microsoft Entra External ID

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CyberArk Workforce Identity
Score 8.0 out of 10
N/A
CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity,…N/A
Microsoft Entra External ID
Score 9.2 out of 10
N/A
Microsoft Entra External ID (formerly Azure Active Directory B2C, or alternately, Azure Active Directory External Identities) provides business-to-customer identity as a service. Customers can use their preferred social, enterprise, or local account identities to get single sign-on access to applications and APIs.
$0
per month per active users
Pricing
CyberArk Workforce IdentityMicrosoft Entra External ID
Editions & Modules
No answers on this topic
Premium P1 (for More than 50,000 MAU)
$0.00325
per month per active users
Premium P2 (for More than 50,000 MAU)
$0.01625
per month per active users
Offerings
Pricing Offerings
CyberArk Workforce IdentityMicrosoft Entra External ID
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA flat fee of $0.03 is billed for each SMS/Phone-based multi-factor authentication attempt.
More Pricing Information
Community Pulse
CyberArk Workforce IdentityMicrosoft Entra External ID
Features
CyberArk Workforce IdentityMicrosoft Entra External ID
Identity Management
Comparison of Identity Management features of Product A and Product B
CyberArk Workforce Identity
9.0
3 Ratings
10% above category average
Microsoft Entra External ID
9.3
1 Ratings
13% above category average
ID-Management Access Control9.03 Ratings10.01 Ratings
ID Management Single-Sign On (SSO)9.02 Ratings9.01 Ratings
Multi-Factor Authentication9.02 Ratings10.01 Ratings
Password Management9.02 Ratings10.01 Ratings
Account Provisioning and De-provisioning9.03 Ratings10.01 Ratings
ID Management Workflow Automation9.03 Ratings7.01 Ratings
ID Risk Management9.03 Ratings9.01 Ratings
Best Alternatives
CyberArk Workforce IdentityMicrosoft Entra External ID
Small Businesses
Dashlane Password Manager
Dashlane Password Manager
Score 9.0 out of 10
Dashlane Password Manager
Dashlane Password Manager
Score 9.0 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
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User Ratings
CyberArk Workforce IdentityMicrosoft Entra External ID
Likelihood to Recommend
9.0
(43 ratings)
9.9
(7 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(4 ratings)
-
(0 ratings)
User Testimonials
CyberArk Workforce IdentityMicrosoft Entra External ID
Likelihood to Recommend
Cyberark
Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
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Microsoft
It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.
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Pros
Cyberark
  • User provisioning is accurate, effective, and fully customizable.
  • Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
  • The user interface is clean and easy to navigate.
  • Support is helpful and prompt.
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Microsoft
  • One of the things that Microsoft Entra External ID does really well is creating user logins, accounts and profile. It is very easy to create them, manage them and delete them. It is fast and reliant.
  • Limit access or authorization feature. We can allow different levels of authorization and access. So that not all the employees would have access to all the data. Only some relaible employees would have access and power to change anything.
  • Mutli factor authentication feature is also a really good feature to secure data. Even overseas vendors need MFS to login which gives double protection to our data.
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Cons
Cyberark
  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
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Microsoft
  • Troubleshooting diagnostic logs effectively requires VS Code
  • Group and role management requires additional effort
  • The programming model (XML) could use some developer experience love
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Likelihood to Renew
Cyberark
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
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Microsoft
No answers on this topic
Usability
Cyberark
No answers on this topic
Microsoft
I find it easy to use. The usability is great. Every department uses it for different purposes. Everyone access information relevant to them. Since we've started to use this we have seen less security incidents.
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Support Rating
Cyberark
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
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Microsoft
No answers on this topic
Alternatives Considered
Cyberark
Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
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Microsoft
I really enjoy how simple it is to connect this Active Directory with other Microsoft Products to collaborate with colleagues and clients.
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Return on Investment
Cyberark
  • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
  • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
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Microsoft
  • Having monthly active users billing was cost-effective.
  • Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.
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ScreenShots

CyberArk Workforce Identity Screenshots

Screenshot of Admin PortalScreenshot of Identity LoginScreenshot of SWS PortalScreenshot of UBA PortalScreenshot of User Portal