CyberArk Workforce Identity vs. Onfido

Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.

Incentivized

Onfido is well suited for integrations within a mobile app for automated document processing and validation e.g. driver's licenses, passports etc. Onfido is less well suited for web applications since the quality and accuracy of the checks is very dependent on the quality of the image captured which in general is less high quality from a webcam.

Incentivized

• User provisioning is accurate, effective, and fully customizable.
• Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
• The user interface is clean and easy to navigate.
• Support is helpful and prompt.

Incentivized

• Facial recognition of driver's license information
• Easy to integrate SDK
• Certified by governing bodies e.g soc 2 type 2 compliant

Incentivized

• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

Incentivized

• Dashboard - current analytics are very high level pass, consider, fail - would like a more detailed breakdown of reasons why consider / fail aggregated in an easy to view format.
• Speed consistency - sometimes Onfido checks are very fast, sometimes it takes a lot longer
• OCR - we had issues with OCR data quality and had to add a step for users to verify information captured via OCR from Driver's Licenses.

Incentivized

Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.

Incentivized

The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.

Incentivized

Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.

Incentivized

Ultimately went with Onfido due to previous experience with applications & products that had worked with Onfido and from research Onfido appeared to be one of the main providers in the space providing reassurance internally on use of relatively new technology. Onfido security and compliance was also standout helping pass internal audits by cybersecurity and legal. Downside with Onfido is that the pricing model is complex and relies on accurate predictions of platform/user growth to secure the best price-per-check which is challenging in a startup environment.

Incentivized

• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Incentivized

• Strong ROI compared to manual alternatives
• Slightly unclear how Onfido ROI would be better/worse than competitors in the space - a lot of similar offerings out there

Incentivized