CyberCPR vs. IBM Case Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CyberCPR
Score 9.0 out of 10
N/A
CyberCPR is an incident response and case management platform from Logically Secure, operating in both a Software as a Service (Pro-SaaS) and on-site (Enterprise) capacity. The CyberCPR platform enables users to securely respond to, manage and resolve incidents collaboratively and efficiently, to support the risk management, compliance and governance functions of a business or organisation. Operating from offices in Cheltenham and Cardiff in the UK, the CyberCPR platform…N/A
IBM Case Manager
Score 9.9 out of 10
N/A
IBM Case Manager is a case management product that allows customers to resolve complex cases by providing persistent access to information, workflow, tasks, and analytics.N/A
Pricing
CyberCPRIBM Case Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CyberCPRIBM Case Manager
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CyberCPRIBM Case Manager
Top Pros
Top Cons
Features
CyberCPRIBM Case Manager
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
CyberCPR
7.0
1 Ratings
19% below category average
IBM Case Manager
-
Ratings
Company-wide Incident Reporting9.01 Ratings00 Ratings
Integration with Other Security Systems6.01 Ratings00 Ratings
Attack Chain Visualization4.01 Ratings00 Ratings
Centralized Dashboard9.01 Ratings00 Ratings
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CyberCPRIBM Case Manager
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User Ratings
CyberCPRIBM Case Manager
Likelihood to Recommend
9.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
CyberCPRIBM Case Manager
Likelihood to Recommend
Logically Secure Ltd
[We use CyberCPR] for investigations on IT that are totally compromised. Using the cloud solution, you can be up and running in minutes with the advantage of being able to access the tool from anywhere on the internet. New users are onboarded quickly and can pick it up fast. It scales well from 3 users to 500 and the server load looks low.
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IBM
It's well suited for complex applications in health, banking industries, legal departments that deal with repeatable complex business problems and it allows/provide those authority to case workers to resolve these issues. And I feel IBM Case Manager might not be suitable for organization who deal with less complex problems that can be easily resolved by other business process products.
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Pros
Logically Secure Ltd
  • Clean UI
  • Easy to use
  • Fast user onboarding
  • Managed communications well
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IBM
  • IBM Case Manager provide case builder to build customer solution that create your case types, workflows, relevant document types that connect with cases, and capability of authorizing people to access through different roles.
  • IBM Case Manager provides lot extensive case REST API which allows applications to integrate with IBM Case Manager and Content Engine.
  • IBM Case Manager comes with one of the admin client tool which is very easy for an administrator to manage the solution deployments.
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Cons
Logically Secure Ltd
  • API development has been a long time coming
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IBM
  • Integration with IBM BPM.
  • Integration with Cloud
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Alternatives Considered
Logically Secure Ltd
It's simpler to use, doesn't cost vast sums (it's about 1/10 of the others looked at). Users like the cleaner UI and it's not complicated
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IBM
IBM Case manager suites comes with bunch of underlying products, 1. Content Platform Engine, 2. IBM Content Navigator which provide rich user interface and room for customization's, 3. IBM Case Manager admin client, Case builder 4. Extensive Case Manager Rest API 5. User friendly configuration tool for configuring case manager environment and many more. And we feel this is one of the leading product that provides shared service platform.
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Return on Investment
Logically Secure Ltd
  • It's low cost means the ROI is higher
  • The security means when needed, its there and ready to be used.
  • The deployment options mean you can choose one to match budget.
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IBM
  • We have been seeing organizations who implemented ICM had faster processing of their transactions.
  • We have been seeing organizations who implemented ICM found improved customer service
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ScreenShots