CyberCPR vs. Socialtext (discontinued)

[We use CyberCPR] for investigations on IT that are totally compromised. Using the cloud solution, you can be up and running in minutes with the advantage of being able to access the tool from anywhere on the internet. New users are onboarded quickly and can pick it up fast. It scales well from 3 users to 500 and the server load looks low.

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Clean UI
• Easy to use
• Fast user onboarding
• Managed communications well

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• API development has been a long time coming

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

It's simpler to use, doesn't cost vast sums (it's about 1/10 of the others looked at). Users like the cleaner UI and it's not complicated

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• It's low cost means the ROI is higher
• The security means when needed, its there and ready to be used.
• The deployment options mean you can choose one to match budget.

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions