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Cybereason Managed Detection & Response (MDR) vs. OpenText Core Security Awareness Training

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cybereason MDR

    Score8.5 out of 10
    N/ACybereason Managed Detection & Response (MDR) is a managed security service emphasizing behavioral analysis and incident response.N/A

    OpenText Core Security Awareness Training

    Score8 out of 10
    N/AWebroot Security Awareness Training provides cybersecurity education to enterprise employees and provides security best practice so employees can avoid phishing attempts, and social engineering cybersecurity attacks.N/A
    Pricing
    Cybereason MDROpenText Core Security Awareness Training
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cybereason MDROpenText Core Security Awareness Training
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Cybereason MDROpenText Core Security Awareness Training
    Likelihood to Recommend
    9.0
    (4 ratings)
    10.0
    (2 ratings)
    Usability
    7.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cybereason MDROpenText Core Security Awareness Training
    Likelihood to Recommend
    LevelBlue
    Cybereason Managed Detection & Response is good if you are looking for an EDR solution with MDR from the same company and team, and your budget is low. Because other EDR's in the market are expensive, and the MDR services are also very expensive. As an EDR, it has almost 80% of the features of an EDR solution and is well suited if your environment has other tight security solutions. Such as if your users only work from office, then it is more suited because it does not have a web based URL filtering option, and that will hurt the organization if users also work from home because, in this case, you do not have any control via your firewall on users' PCs.
    Incentivized
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    OpenText
    We have found that it works well across many industries and platforms. I recommend that time be allocated for in-person training on an annual or semi-annual basis with staff to reinforce the lessons given online. Randomized followup tests scheduled monthly or quarterly are important to keep staff apprised of latest threat models and be looking for those who may need more intense personal training.
    Incentivized
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    Pros
    LevelBlue
    • It helps us in improved security overall
    • It removes all the litter and never fails to miss a critical alert
    • It remediates malops before a threat occurs in a faster way (detect -> triage -> remediate)
    • The reporting it provides from head to toe is just beyond good
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    OpenText
    • There is great personalization with email format.
    • Great reporting to view participant progress.
    Incentivized
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    Cons
    LevelBlue
    • The Cybereason Managed Detection & Response is good, but it has some room for improvement at the user and group management level. You cannot group users in Cybereason Managed Detection & Response. So if you have to apply a policy to a set of users, you have to do it one by one manually by finding the system names.
    • The automation is less. No automation is searching for devices, such as network discovery. You do not know if it is installed on all devices or not from Cybereason Itself. You have to check it manually.
    • There is no option to search for a user by username. You must know the device name to find the details.
    • No web filtering option available. So you cannot block any URL from Cybereason Managed Detection & Response.
    Incentivized
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    OpenText
    • More industry-specific training modules, particularly those covered by federal and state data regulations.
    • Compact, graphic client/site reporting overview page (classic "Green-Yellow-Red" style) showing major areas for improvement, etc.
    Incentivized
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    Usability
    LevelBlue
    I would like to rate it 7 out of 10 because it has some good features but it misses some important features as well. It has a robust monitoring capability from its agents installed on endpoints. The single agent is responsible for providing the event details, logs, update itself, apply policies, take actions as defined in policies and all. It's not a traditional antivirus. It is a modern EDR with AI capabilities. The things missing with this tool is IP?URL Block, and web traffic monitoring capabilities
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    LevelBlue
    No answers on this topic
    OpenText
    Webroot has always been very responsive and helpful with any questions. I can't recall ever having a negative support experience. We've never had to wait long to talk for a reason. Every person we have spoken to has been extremely knowledgeable and gotten us quick solutions and guidance.
    Incentivized
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    Alternatives Considered
    LevelBlue
    The main reason for the selection of Cybereason is its cost and monitoring capabilities. Cybereason provide its solution at very low cost compared to TrendMicro and MS Defender for endpoints. Cybereason policies are very clear and provide all the details under one dashboard. We do not have to more to different pages. Also the policies are clearly defined. The main problem with MS Defender is that they were not providing MDR services on that time, I am not sure about the current situation
    Incentivized
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    OpenText
    We found that the Webroot Security Awareness Training product is easier to set up and deploy, and rolling out campaigns to our client base is a matter of minutes across all of our enrolled clients. Creating customized tests and campaigns is easy, and the whole product is integrated into the Webroot SecureAnywhere Global Sight Manager portal which allows us to manage and report on Endpoint Security, DNS Protection, and the SAT in one place.
    Incentivized
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    Return on Investment
    LevelBlue
    • Secures Network with strong and robust security with managed solution
    • Guided response and root cause analysis for every malop so this is the best ROI we have we don't have to dig much it automatically gives all the relevant details which makes it best from others
    • The Customer Service Support is best they have , they keep time tracking of cases , immediate responses, meetings, problem solving everything they provide is fabulous from support point of view
    • In any issue engineers contact the user and gets the issue resolved and do good level of troubleshooting
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    OpenText
    • Our objective is to protect our clients, and it most definitely helps with that.
    • The platform allows you to measure who does what within the system. We've seen decreases in interaction with the test emails.
    Incentivized
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