A Fantastic Option to Train Users on Phishing
February 03, 2020

A Fantastic Option to Train Users on Phishing

Adam Friedli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webroot Security Awareness Training

We use it just in our department. We have utilized it for testing and actual use within the company as well. We mostly use it to resell to clients. We arrange a time to send out the phishing emails, and then see what the results are. This is followed by sending out the training.

Pros

  • There is great personalization with email format.
  • Great reporting to view participant progress.

Cons

  • The licensing model is not as geared toward temporary usage. Licenses are encouraged to be paid for constantly.
  • Our objective is to protect our clients, and it most definitely helps with that.
  • The platform allows you to measure who does what within the system. We've seen decreases in interaction with the test emails.
Webroot has always been very responsive and helpful with any questions. I can't recall ever having a negative support experience. We've never had to wait long to talk for a reason. Every person we have spoken to has been extremely knowledgeable and gotten us quick solutions and guidance.

Do you think Webroot Security Awareness Training delivers good value for the price?

Yes

Are you happy with Webroot Security Awareness Training's feature set?

Yes

Did Webroot Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Webroot Security Awareness Training go as expected?

Yes

Would you buy Webroot Security Awareness Training again?

Yes

It's perfect for helping train people on the dangers of phishing and what to look for. We've definitely seen a positive impact from before compared to after the training. I honestly can't think of a scenario where it wouldn't be appropriate. Phishing is dangerous to all employees of a company.

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