2 Ratings
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Score 2.9 out of 100
53 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Cyren DNS Security (Cyren Web Security) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cyren DNS Security (Cyren Web Security)

100%
1 Rating
8.6

Zscaler Internet Access

86%
16 Ratings

Likelihood to Renew

Cyren DNS Security (Cyren Web Security)

N/A
0 Ratings
9.0

Zscaler Internet Access

90%
1 Rating

Usability

Cyren DNS Security (Cyren Web Security)

N/A
0 Ratings
9.0

Zscaler Internet Access

90%
1 Rating

Support Rating

Cyren DNS Security (Cyren Web Security)

N/A
0 Ratings
8.1

Zscaler Internet Access

81%
8 Ratings

Vendor post-sale

Cyren DNS Security (Cyren Web Security)

N/A
0 Ratings
8.0

Zscaler Internet Access

80%
1 Rating

Vendor pre-sale

Cyren DNS Security (Cyren Web Security)

N/A
0 Ratings
8.0

Zscaler Internet Access

80%
1 Rating

Likelihood to Recommend

Cyren

For any form of company control on a larger scale where threats can have a very detrimental effect but not suited to SME scenarios was cost factor would be a key component and not require as much automation.
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Zscaler

[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
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Pros

Cyren

  • Category Control in multiple languages.
  • Simple interface controls whever I am.
  • Swift and experienced support team.
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Zscaler

  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
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Cons

Cyren

  • Some enhancements to filetype control as PDF's can be flagged wrongly preventing download as executables
  • Quicker log updating on the fly error checking.
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Zscaler

  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
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Pricing Details

Cyren DNS Security (Cyren Web Security)

Starting Price

Editions & Modules

Cyren DNS Security (Cyren Web Security) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zscaler Internet Access

    Starting Price

    Editions & Modules

    Zscaler Internet Access editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cyren

      No answers on this topic

      Zscaler

      The overall conclusion of the review is good. Zscalar have some limitations which will surely resolved in the updates provided by company from time to time. The best part is that it doesnt reduce the speed of internet.
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      Usability

      Cyren

      No answers on this topic

      Zscaler

      Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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      Support Rating

      Cyren

      No answers on this topic

      Zscaler

      I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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      Alternatives Considered

      Cyren

      Better price point and interface and system thinking ahead to the future and not re-using the same old systems.
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      Zscaler

      Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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      Return on Investment

      Cyren

      • Protected against some dangerous day zero threats.
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      Zscaler

      • ROI is there and it is safeguarding the data and user access to net.
      • Being a cloud based can be scaled up when required.
      • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
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