C-Zentrix Contact Center vs. Zoom Contact Center
C-Zentrix Contact Center vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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C-Zentrix Contact Center | N/A | CZ Contact Centre, from C-Zentrix headquartered in Gurgaon, is available both on premise and on cloud. It is scalable and customisable to suit contact centers at businesses of all sizes, with different product suites made available to large enterprises, and smaller SMBs. | N/A | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Contact Center Software |
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Workforce Optimization (WFO) |
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C-Zentrix Contact Center | Zoom Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
C-Zentrix Contact Center | Zoom Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
C-Zentrix Contact Center | Zoom Contact Center | |
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Likelihood to Recommend | C-Zentrix No answers on this topic | Zoom |
Pros | C-Zentrix No answers on this topic | Zoom |
Cons | C-Zentrix No answers on this topic | Zoom |
Alternatives Considered | C-Zentrix No answers on this topic | Zoom |
Return on Investment | C-Zentrix No answers on this topic | Zoom |
ScreenShots | Zoom Contact Center Screenshots |