Darktrace vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darktrace
Score 8.6 out of 10
N/A
Darktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users, regardless of location, and minimize network and appliance infrastructure.N/A
Pricing
DarktraceZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DarktraceZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DarktraceZscaler Internet Access
Identity Management
Comparison of Identity Management features of Product A and Product B
Darktrace
-
Ratings
Zscaler Internet Access
8.0
1 Ratings
15% below category average
Multi-Factor Authentication00 Ratings8.01 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Darktrace
-
Ratings
Zscaler Internet Access
8.0
1 Ratings
7% below category average
Endpoint Detection and Response (EDR)00 Ratings8.01 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Darktrace
-
Ratings
Zscaler Internet Access
8.4
1 Ratings
1% above category average
Network Analytics00 Ratings9.01 Ratings
Threat Recognition00 Ratings9.01 Ratings
Vulnerability Classification00 Ratings8.01 Ratings
Automated Alerts and Reporting00 Ratings9.01 Ratings
Threat Analysis00 Ratings8.01 Ratings
Threat Intelligence Reporting00 Ratings8.01 Ratings
Automated Threat Identification00 Ratings8.01 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Darktrace
-
Ratings
Zscaler Internet Access
8.6
1 Ratings
3% below category average
Continuous Verification00 Ratings8.01 Ratings
Secure Web Gateways00 Ratings9.01 Ratings
Network Flow Control00 Ratings9.01 Ratings
Network Traffic Analysis00 Ratings9.01 Ratings
Segmentation Leveraging00 Ratings8.01 Ratings
Admin Access Control00 Ratings9.01 Ratings
Network Data Encryption00 Ratings9.01 Ratings
Network Topology Mapping00 Ratings8.01 Ratings
Best Alternatives
DarktraceZscaler Internet Access
Small Businesses
Auvik
Auvik
Score 8.4 out of 10
ThreatLocker
ThreatLocker
Score 9.0 out of 10
Medium-sized Companies
InsightIDR
InsightIDR
Score 8.5 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.7 out of 10
Enterprises
Palo Alto Networks WildFire
Palo Alto Networks WildFire
Score 8.8 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DarktraceZscaler Internet Access
Likelihood to Recommend
8.5
(11 ratings)
8.6
(16 ratings)
Likelihood to Renew
9.5
(2 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
9.0
(1 ratings)
Support Rating
9.4
(2 ratings)
8.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
DarktraceZscaler Internet Access
Likelihood to Recommend
Darktrace
Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
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Zscaler
Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.
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Pros
Darktrace
  • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
  • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
  • Darktrace comes with it autonomous AI model detection and responses capabilities.
  • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
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Zscaler
  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
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Cons
Darktrace
  • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
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Zscaler
  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
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Likelihood to Renew
Darktrace
It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
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Zscaler
No answers on this topic
Usability
Darktrace
Darktrace comes with a simple usability interface with easy navigation and organisation.
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Zscaler
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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Support Rating
Darktrace
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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Zscaler
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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Alternatives Considered
Darktrace
We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
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Zscaler
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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Return on Investment
Darktrace
  • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
  • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
  • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
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Zscaler
  • ROI is there and it is safeguarding the data and user access to net.
  • Being a cloud based can be scaled up when required.
  • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
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ScreenShots