Dashpivot - By Sitemate vs. Help Lightning

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dashpivot - By Sitemate
Score 9.1 out of 10
N/A
The Dashpivot Systems Cloud is an integrated management system designed for built world companies - replacing paper forms, spreadsheets, word docs, PDFs, static folders and clunky apps with a single no code software platform. Via the Dashpivot Systems Cloud, processes and procedures across critical business functions including safety management, quality management, asset management, environmental management, commercial and contractual management, and financial management can be…
$0
30 day free trial
Help Lightning
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$75,000
per year
Pricing
Dashpivot - By SitemateHelp Lightning
Editions & Modules
Starter
$0.00
30 day free trial
Standard
$32.00
per user
Pro
Custom
per user
Enterprise
$75,000
per year per installation
Offerings
Pricing Offerings
Dashpivot - By SitemateHelp Lightning
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details- Unlimited Sitemate digital ID card users on all accounts - Unlimited visitor users on the Pro accountSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
Dashpivot - By SitemateHelp Lightning
Top Pros
Top Cons
Features
Dashpivot - By SitemateHelp Lightning
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Dashpivot - By Sitemate
8.3
18 Ratings
1% above category average
Help Lightning
-
Ratings
Content capture & imaging8.511 Ratings00 Ratings
File sync, storage & archiving8.210 Ratings00 Ratings
Document management8.311 Ratings00 Ratings
Records management8.512 Ratings00 Ratings
Content search & retrieval8.011 Ratings00 Ratings
Security, risk management & information governance8.19 Ratings00 Ratings
Automated workflows8.413 Ratings00 Ratings
Mobile support8.711 Ratings00 Ratings
Integration8.56 Ratings00 Ratings
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User Ratings
Dashpivot - By SitemateHelp Lightning
Likelihood to Recommend
9.0
(25 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(8 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Dashpivot - By SitemateHelp Lightning
Likelihood to Recommend
Sitemate
-Great replacement to filling manual forms. Helps digitise the entire process and save loads of time - Can be easily customised to your needs - Very simple and effective user interface - Great team behind Dashpivot. Always available to solve your needs. - Can easily analyse information in the filled forms. Though the analytics can be further improved
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Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
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Pros
Sitemate
  • Soooooooo easy to set up and use! So user friendly a monkey could do it.
  • Customer support is phenomenal. Phone, email, online chat. Easy to follow instructional videos. No call centre in Thailand.
  • I love that you can use pre-filled data. Type up lists once and NEVER have to hand type them again! Just click!
  • Tagging! Being able to categorise photos to particular categories for enhanced search functions. Brilliant!
  • Fully flexible customisation. All the templates we have created we have had full creative capabilities with. I haven't found anything yet that I wanted to do that couldn't be done. I was even able to add three pages of terms and conditions to a purchase order template.
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Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
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Cons
Sitemate
  • To send the induction template to every sub contractor to fill out and send back to us before entering site. Once we have the basic information we then can do the induction and sign off after completing the induction. Each induction could generate a number and it could form a list of names to a number on a register.
  • Site safety audit. If we could carry over a problem to create a list that has to get signed off ones done. That would be very handy.
  • Every one of our files generated is to be able to be re detected back on our own business server.
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Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
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Likelihood to Renew
Sitemate
I could NEVER go back to life before Dashpivot.
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Help Lightning
No answers on this topic
Usability
Sitemate
It is so simple. I put off getting an online system for sooooo long because I dreaded the thought of getting a new system, having to set it all up and having to teach everyone how to use it. I also envisaged me being the port of call every time it stopped working or people didn't know what they were doing. I now wish I had done it a long time ago. The set up was so basic. I had 45 minutes of training over the phone in front of my PC and I was set to go! By the end of the day, I had already gone from "I'm just going to start off with Site Diaries and implement everything else gradually" to "this is bloody amazing, everything is now on Dashpivot and everyone is using it!" We converted our entire site and internal systems over to Dahpivot by Site Mate in the space of a day! True story.
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Help Lightning
No answers on this topic
Support Rating
Sitemate
At the beginning of my use of the phone application, it did not support the Arabic language I contacted customer service and my request was taken seriously, and within a short period of time, a phone application was updatet to support the Arabic language
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Help Lightning
No answers on this topic
Implementation Rating
Sitemate
Implementation was super easy and dare I say fun! I thoroughly enjoyed the implementation process. We all got excited coming up with suggestions and ideas for what we could implement next.
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Help Lightning
No answers on this topic
Alternatives Considered
Sitemate
Some onsite audit tools are hard to use, they do not transfer well to a mobile platform. Dashpivot is easy to read and use on any mobile device. Additionally other platforms make the document build cumbersome, DashPivot is simple and easy to develop or copy new tools.
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Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
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Return on Investment
Sitemate
  • Dashpivot helps keep track of the resources and finances being used in a project making it easy for us to make well-informed decisions.
  • It usually would take a day to get the report to the Project Engineer, but with the Dashpivot the reports are almost instant with a good internet connection.
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Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
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ScreenShots

Dashpivot - By Sitemate Screenshots

Screenshot of Digital IMS - Smart forms and documentsScreenshot of Consolidated records with details and meta dataScreenshot of Automated workflowsScreenshot of Real-time analytics and trackingScreenshot of Contactless e-signaturesScreenshot of Forms on mobile, tablet or computer

Help Lightning Screenshots

Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.