DataHero vs. Middesk

DataHero ensures every business user in my organization is up to date on key performance metrics and insights through robust data analytics and a configurable data dashboard.

Incentivized

Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.

Incentivized

• Collecting data from on-premise and cloud data repositories.
• Availability of drag and drop chart creation improves data visualization.
• It makes it effective to share insights with KPI dashboards.

Incentivized

• Gathering information needed for registration.
• Making the registration process efficient.
• Guiding us through the process when we hit snags.

Incentivized

• Collecting data from on-premise tools like Concur Invoice was overwhelming, but we were able to partner with external service providers.

Incentivized

• Better navigation.
• More marketing and make it very reachable to customers.
• Login is difficult.

Incentivized

DataHero has intuitive and easy to use user interface making it easy to navigate features.

Incentivized

UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.

Incentivized

I haven't interacted with DataHero support, but they must be knowledgeable and responsive regarding how they have documented the features on this tool.

Incentivized

The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.

Incentivized

Both DataHero and Excel4apps are great business intelligence tools, but the latter don't offer room for growth due to unavailability of large and global enterprises BI tools.

Incentivized

ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.

Incentivized

• Seamless insight sharing across teams in different departments increase productivity.
• DataHero keep us updated by getting insights across all datasets.
• No stale data or manual procedures when reporting with DataHer.

Incentivized

• Better speed.
• Better quality for optimal cost.
• Saves a lot of time.

Incentivized