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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle DaaS

    Score6.3 out of 10
    N/AOracle DaaS is a subscription-based marketing intelligence platform which leverages Oracle's 2014 acquisitions Datalogix and BlueKai. Oracle DaaS for Marketing provides anonymous multi-channel data for marketers, and Oracle DaaS for Social provides social and enterprise data.N/A

    Lucidya

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Lucidya is a CX platform supporting customer experience across enterprises and public sector organizations. Its AI-native architecture ingests and analyzes customer data and market signals in real time across voice, chat, email, social media, and 40+ other digital data sources. By automatically detecting intent and classifying these inputs, it orchestrates and routes workflows to AI agents that execute end-to-end resolutions autonomously, handling cases from initial contact through…N/A
    Pricing
    Oracle DaaSLucidya
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle DaaSLucidya
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Oracle DaaSLucidya
    Small Businesses
    No answers on this topic
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    HG Insights Platform
    Score9.2 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    HG Insights Platform
    Score9.2 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle DaaSLucidya
    Likelihood to Recommend
    6.0
    (2 ratings)
    8.4
    (3 ratings)
    User Testimonials
    Oracle DaaSLucidya
    Likelihood to Recommend
    Oracle
    As a small company, there is a bit critical to choose Daas as the plans are high and support is available but not at that much priority. A company that wants to invest in the future can go with that. As every software has it's own pros and cons using the Oracle Daas we can build the best future sales planning and DB integration with our consumers to support worldwide level code.
    Incentivized
    Read full review
    lucidya
    its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
    Read full review
    Pros
    Oracle
    • Customer Service
    • Transparency
    • Connect ability
    Incentivized
    Read full review
    lucidya
    • Social lestining
    • Campain monitoring
    Read full review
    Cons
    Oracle
    • Prices and plans are higher not for mid level companies.
    • Not supported to all programming languages.
    • Need to go with more detail in user interface.
    • Provide more support to customers.
    Incentivized
    Read full review
    lucidya
    • Improve on dashboard customization
    • Provide more visually appealing reports
    Read full review
    Alternatives Considered
    Oracle
    Better in every way, less modeled and more accurate audience segments
    Incentivized
    Read full review
    lucidya
    Lucidya analyzes the local content
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • Costs are increase but production is also increase.
    • Need more UI features.
    • Better DB integration provide more support to the code.
    Incentivized
    Read full review
    lucidya
    • ROI is difficult to measure, but very helpful in making marketing decisions
    Read full review
    ScreenShots

    Lucidya Screenshots

    Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting