TrustRadius

DataOceans Oceanus vs. Glassix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DataOceans Oceanus
Score 0.0 out of 10
N/A
DataOceans, headquartered in Atlanta, GA provides Customer Communications Management solutions and services that unlock data from existing legacy and business systems to create and deliver enhanced and highly personalized interactive communications, such as bills, statements, invoices, and notices from one platform.N/A
Glassix
Score 10.0 out of 10
N/A
Glassix's unified inbox eliminates the need for multiple tools, streamlining workflow management with AI-powered chatbots to personalized greetings, keep customers engaged in one place. Glassix refines interactions, allowing users to deliver exceptional customer experiences. It removes manual tasks with automation capabilities, helping conversations with customers to flow effortlessly. By harnessing AI Omnichannel capabilities, Glassix aims to reshape the new era of customer…N/A
Pricing
DataOceans OceanusGlassix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DataOceans OceanusGlassix
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
DataOceans OceanusGlassix
Small Businesses
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Medium-sized Companies
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Score 9.3 out of 10
Quadient Inspire
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Score 9.3 out of 10
Enterprises
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Score 9.3 out of 10
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Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DataOceans OceanusGlassix
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DataOceans OceanusGlassix
Likelihood to Recommend
DataOceans
No answers on this topic
Glassix
Glassix is best suited for small customer service teams that handle a usual high volume of tickets. For us, we need to answer pretty much the same repetitive or similar subject, 3-5 questions from our client base; by having the AI chatbot, we do not need to deal with this anymore and are free to do more with our time. What I would love to see more is some more guides and resources on the AI features, although we use them quite vastly here. Some tutorials on how to customize would be highly appreciated.
Verified User
Anonymous
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Pros
DataOceans
No answers on this topic
Glassix
  • AI chatbot and automated workflows for our customer support.
  • Unify all of our business channels into one inbox.
  • Helping us resolve support ticket in the speed of light.
Verified User
Anonymous
Read full review
Cons
DataOceans
No answers on this topic
Glassix
  • More guides on the AI features.
Verified User
Anonymous
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Alternatives Considered
DataOceans
No answers on this topic
Glassix
Pricing is crystal clear, there is no limit on chatbot or AI interactions and resolutions, and there is no long-term commitment to lock you down for years. Also, their team is super friendly and always prompt to answer any question or issue we might have with the platform.
Verified User
Anonymous
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Return on Investment
DataOceans
No answers on this topic
Glassix
  • Glassix paid for itself in the first few weeks.
  • The product is easy to use and way more economical than the competition.
Verified User
Anonymous
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ScreenShots