Datto Autotask PSA vs. Mint Service Desk
Datto Autotask PSA vs. Mint Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Autotask PSA | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A | |
Mint Service Desk | Mid-Size Companies (51-1,000 employees) | Mint Service Desk is divided into two main areas - Incident Management and Asset Management. It's available and distributed as On-Premise solution. Incident Management main features: Ticket Types - Define ticket types like Change Request or Incident and attach additional attributes to each type. Dictionaries - Define your own dictionaries and attach them as dynamic attributes to ticket types. Queues - Based on queues you… | N/A |
Datto Autotask PSA | Mint Service Desk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | $1,000 per installation | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Datto Autotask PSA | Mint Service Desk | |
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Top Pros |
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Top Cons |
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Datto Autotask PSA | Mint Service Desk | |
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Small Businesses | Atera Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Atera Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Planview AdaptiveWork Score 6.8 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Datto Autotask PSA | Mint Service Desk | |
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Likelihood to Recommend | 7.6 (29 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.4 (4 ratings) | - (0 ratings) |
Datto Autotask PSA | Mint Service Desk | |
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Likelihood to Recommend | Kaseya | OPGK Software / OPGK Rzeszow S.A. No answers on this topic |
Pros | Kaseya | OPGK Software / OPGK Rzeszow S.A. No answers on this topic |
Cons | Kaseya | OPGK Software / OPGK Rzeszow S.A. No answers on this topic |
Likelihood to Renew | Kaseya | OPGK Software / OPGK Rzeszow S.A. No answers on this topic |
Usability | Kaseya | OPGK Software / OPGK Rzeszow S.A. No answers on this topic |
Support Rating | Kaseya | OPGK Software / OPGK Rzeszow S.A. No answers on this topic |
Alternatives Considered | Kaseya | OPGK Software / OPGK Rzeszow S.A. No answers on this topic |
Return on Investment | Kaseya | OPGK Software / OPGK Rzeszow S.A. No answers on this topic |
ScreenShots | Mint Service Desk Screenshots |