DDI System vs. Epicor iScala

DDI Inform is well-suited for flexible solutions (cloud/on-premise) and simple scenarios for distributors. It also helps to be on a relaxed timeline as support if very slow if things go wrong. It's less appropriate if you need things done now, want to go deeper into data or customization, or don't have a knowledgeable IT resource that can help you with various software quirks/deploys.

Incentivized

Well suited for middle-size distributor and service provider.

Incentivized

• Calendar for the entire company to view
• Customer search by account number
• Sales order entry

Incentivized

• It's a fast system to operate.
• The database is easy to maintain.
• It's easy to customize views.

Incentivized

• support is slow
• customized reports are limited
• the search feature is quirky

Incentivized

• I believe that iSAT improvement will bring more benefit to all iScala users
• Longer support of the old Scala versions would bring more confidence for big Scala customers, because in big installations it's been very difficult and time-consuming to make version upgrades every 3-4 years.

Incentivized

It gets the job done most of the time. Customization and support bring the score down

Incentivized

My company had already been using DDI when I began working here a couple years ago

Incentivized

I have experience with multiple ERP software and I must say that iScala is the fastest system to work in so far. It doesn't have the same fancy shell like some others but at the end of the day the most important thing is the functionality and here is iScala outstanding.

Incentivized

• Not sure, management would know.

Incentivized

• Definetly cost effective overall (within 12 years since starting the company).

Incentivized