DDI System vs. Sage X3

DDI Inform is well-suited for flexible solutions (cloud/on-premise) and simple scenarios for distributors. It also helps to be on a relaxed timeline as support if very slow if things go wrong. It's less appropriate if you need things done now, want to go deeper into data or customization, or don't have a knowledgeable IT resource that can help you with various software quirks/deploys.

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I wouldn't suggest this ERP for small organizations, especially if there is no IT staff. While they do offer support packages, they can be costly as certain packages limit the number of times you can call in. Hiring an outside consulting firm to support is another route, however that could become costly as well. Medium to large businesses with savvy tech staff would be a good fit for this ERP.

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• Calendar for the entire company to view
• Customer search by account number
• Sales order entry

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• Easy to understand software for new users.
• Journal entry and review process is easy.
• Sage is efficient in tracking multi subsidiary transactions.

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• support is slow
• customized reports are limited
• the search feature is quirky

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• The reports
• Imports

It gets the job done most of the time. Customization and support bring the score down

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The interface could be a little bit more friendlier and intuitive. Normally end users complain about the ergonomics of the system, even though my experience tells me that is a situation that dilutes itself pretty fast. Another aspect that I think Sage could improve, is the way reports and queries are managed, it seems that at least at some level, there could be a easy drag and drop way (or just by picking fields) to create simple queries/reports. Having to rely on some data base knowledge is not very user friendly. But overall the system is very powerful and a good tool for companies that want to have control over their operations.

My company had already been using DDI when I began working here a couple years ago

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Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.

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• Not sure, management would know.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Sage was easy to setup when we got started.
• Exporting data out of sage has been extremely hard.
• Sage is quite fairly priced compared to other alternatives.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info