DDMSPLUS vs. Unanet ERP GovCon

it seems to be able to handle multiple locations well. It has a good vpn connection. It makes working at home easy. The problem is it is still run on a dos system. They are removing it slowly, but not all aspects of DDMSPLUS are easy. In my experience, it is hard to get any types of reporting out of that system. For us, AP and payroll are impossible.

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Unanet is a great system and has really helped our managers gain more insight to their projects. We have faster timesheet completion rates which leads to faster billing. We have been very happy with the system but there are some trial and error scenarios where it takes us some time to actually get the data needed or use the system the way we need it to be utilized. Thankfully they do have a great support staff that assists with issues as they arise.

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• Accounting
• Order taking.
• Credit card payments.

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• The time keeping component works well. It gives a level of confidentiality we did not have in our previous home grown system.
• We are able to set up projects based on a number of criteria, allowing us to differentiate for reporting purposes.
• We can easily import billing information into our Financial system from Unanet, when previously we would manually enter this information.

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• it is based on a dos system so a new refresh would be nice
• better order entry and history lookup
• easier history lookup
• easier end of month
• an overall refresh

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• Would like to be able to search for users by first name as well as last name.
• Would like to be able to modify save and share some of the canned reports.

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For the most part, it's very functional and very useful.

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There are a few people that are perfect ratings, but if you dont get one of them it is a little difficult to move forwards. [...], [...], [...], [...], [...]. If you talk to one of them your problems will be solved very quickly. The other support agents im not as familiar with but, in my opinion, some are good

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The support of Unanet is incredible, A simple email to their support team always gets a response in less than 24 hours and is really solutions focused. Unanet support is the best out there- guaranteed

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We were used to Deltek's Costpoint from the prior company and Unanet is far easier to use for users, accounting personnel, project managers, and corporate managers. Continuous enhancements lead us to believe that Unanet will be even better in meeting our needs.

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• Things like contracts under the master account only instead of having to carry them through to all departments would be a plus!

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• Increased employee efficiency - less back end work for incorrect submissions.
• Better results with profit analysis of profits on an ongoing basis.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info