DealRoom vs. Kiteworks

Well suited for projects where a large number of files need to be securely exchanged with clients. Not very suitable if the engagement does not involve heavy data exchange. We have used it in multiple M&A and due diligence projects and it works like a charm. I strongly recommend DealRoom

Incentivized

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

Incentivized

• Fixed cost pricing is unique and refreshing. Saves headache and worry throughout the process and with the client.
• Internal Diligence Tracking through the requests feature is a game-changer. Prevents inefficient excel trackers and unnecessary emails throughout the process.
• GUI and interface are clean and easy to use.
• Customer support and response to inquires is timely and helpful.

• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• DealRoom doesn't currently have an option for automatic weekly user analytics. I hope to see this feature implemented soon.
• The software is easy to use, as mentioned before, however, utilizing the setting buttons for folder structures can be difficult to understand at first.

• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

Incentivized

DealRoom is very easy to use and has a clear interface and all the features we needed.

It was the most intuitive data room platform that i used in my work

Support is very friendly and answers fast.

DealRoom provides a superior product. We select DealRoom for most of our engagements mostly due to the advanced Due Diligence capabilities that it provides. However, the ease of use, speed, and simplicity of the product are also factors that inspire us to choose DealRoom as our "go-to" provider.

The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

Incentivized

• It helped us manage documents and share info between our firm and the potential investors and clients. And also helped to manage internal processes and keep an eye on everything in the company.

• Before then kitework we used 3 different products. It was expensive and difficult manage.